30 Days of heartwarming Viasat facts

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  • Updated 1 year ago
As a retort to the vile and petty lies that we, the benevolent and caring customers of Viasat have endured, I have decided to fight fake news with fact. For next 30 days you will be treated to little known stories and facts that prove Viasat is not a scam.

1: Viasat was the first satellite internet provider to bring us a cool triangle shaped modem.
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Stephen Rice, Champion

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Posted 1 year ago

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Stephen Rice, Champion

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21:  Viasat doesn't alienate it's customers by making political statements.
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Tres Bien

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In case you missed it, somebody wrote, "I've done my best not to respond to any comments on this thread but people with the same mentality as Tres Bien really piss me off. I was without reliable phone service for a month after hurricane Katrina. When the local infrastructure is down, all forms of communication are important. I own a satellite phone and I am also a ham radio operator (general license). I have a small generator for emergency power and have enough food and water to last one person for a year. When infrastructure is down, bottled water is more valuable than currency. Credit cards are useless and you better have cash on hand as well. I learned my lesson after Katrina.


Mods, you may now ban me for being pissed off. It was fun."

When the issues become too overwhelming the overwhelmed make it personal.  It happens every time.
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Stephen Rice, Champion

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22:  Using less power than most incandesant light bulbs, Viasat residential antennas are able to transmit signals 22,000 miles into outer space.  
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Michael McDowell

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GEEZE...lighten up!! It was a joke!
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Deku (The #1 Hero Data Saver), Champion

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@Michael McDowell oh... sowy... i didnt know to be honest... sowy ;-;
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Michael McDowell

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All good!
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VeteranSatUser, Champion

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Deku. Chill! Its summer. Relax Have some BlackBerry vodka lemonade and put on some anime
(Edited)
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GabeU, Champion

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They may look inbred, but Buford and Willie know their stuff!!!  
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Andy Schack

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There are some good techs but a lot of bad ones. Part of the problem is that this business fluctuates so wildly.....this makes it difficult to keep good people. People's bills tend to be somewhat fixed, especially when it comes to things like rent, auto loans, etc. A tech's pay is all over the place. He might have a really good month only to see jobs drop by half the next. It's hard to raise a family with any type of stability this way. Add in the fact that the new installation procedures for VS2 can easily make a 2 hr job a 4 hr job, and working in this business is even less attractive. 

I would NEVER recommend anyone get into satellite installation work...for any company. 

Andy
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M.E.M.

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Andy,  people really know how to sweat in Florida. I lived there for 5 years. Too hot for me.
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GabeU, Champion

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Unless a company has a widespread customer base, and by widespread I mean millions, and they are adding new new customers at a good clip, it's not nearly as economically feasible to hire their own installers as it is to subcontract.   
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Bradley

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Its never as cheap. Point being sometimes you get what you pay for.
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VeteranSatUser, Champion

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I read in an article in the last 2 years Viasat has lost 17% of its subscriber base.

Yea. Don't think they are going to be hiring full time installers.
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Bradley

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Think cousin Fudd does the military installs?
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Stephen Rice, Champion

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25:  Viasat was the first satellite internet provider in the USA to introduce unlimited data plans.
(Edited)
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John Postizzi

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And I have some land in Florida that is a great real estate investment. Trust me.
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GabeU, Champion

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Any ISP that doesn't completely cut you off is technically unlimited.  Mine's unlimited, though they don't call it that.  
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VeteranSatUser, Champion

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I mean Exede Classic 10 was unlimited too. So is your Liberty plan.

It's all just semantics. But claiming "unlimited" and then deprioritizing people to the point they can't even use the internet is just bad for business
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Old Labs (VS1-329-L12FZ)

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I remember when Freedom was initially touted as "virtually unlimited".

https://www.engadget.com/2014/08/12/viasat-unlimited-plan/
(Edited)
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VeteranSatUser, Champion

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Yep. And Freedom offers more priority data than any "unlimited" plan now available.
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Stephen Rice, Champion

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26: Thanks to Wi-Fi, I can enjoy Viasat internet access in my new garage.
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Old Labs (VS1-329-L12FZ)

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Apparently Stephen is not relying on the Viasat WiFi modem by some reports here.
(Edited)
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VeteranSatUser, Champion

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How do you think he is going to heat his garage!?!?!?
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GabeU, Champion

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Microwaves.  LOL.  
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VeteranSatUser, Champion

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Nah. He is going to use the Viasat-1 modem with wifi!
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Old Labs (VS1-329-L12FZ)

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How do you think he is going to heat his garage!?!?!?
From the looks of it, gasoline - there appears to be no electricity, although that might be a generator hiding behind the center column - in that case be sure to keep the doors open. 
(Edited)
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Stephen Rice, Champion

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27:  Viasat is celebrity approved.
.
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VeteranSatUser, Champion

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Really stretching things out here I see.
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Andy Schack

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Don't encourage him!

Andy
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Jim16

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27.1  Viasat provides periods of solitude so we can all go read a book....

https://community.viasat.com/viasat/topics/not-internet-connectivity-in-texas-hold-time-is-48-min

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VeteranSatUser, Champion

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Serenity now. Insanity later!
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GabeU, Champion

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Oh, wow.  When did Stephen become a Champion again?  I missed that.  Congrats!  
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Old Labs (VS1-329-L12FZ)

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I think it was day 24 and the heartwarming shout out to Viasat installation technicians that got him over the hump. He has 3 days to cement his legacy... unless he or the moderators change his title to "A month of heartwarming Viasat facts"
(Edited)
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Stephen Rice, Champion

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28: The Viasat mobile phone app makes it easy to run diagnostics on your Viasat equipment.
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Andy Schack

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The app IS very helpful IF people will take the time to download it and set it up. You'd be amazed at how many customers simply will not take the time to do it. When we mention it to people we get a pause and then "can you do it for me". No. 

Andy
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Whitey

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I ran the app yesterday on my phone when we didn't have any internet and app said everything was fine and dandy.  So I thought my Asus router must have taken a dump.  I disconnected the router and restored the wifi in the Viasat modem and was back on the net.  Then had to redo all the wifi connection on my devices.  This morning I checked this forum and see Viasat had trouble over a wide area and it was likely they had restored about the time I redid the Viasat  modem.  Viasat needs a better way to inform you when they have troubles. 
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Stephen Rice, Champion

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29:  Satellite Wifi from Viasat brings wifi directly to consumer’s devices, where historically internet service was unavailable or unusable in Mexico.
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Stephen Rice, Champion

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30: Brian, the Exede alien, ain't dead. He just went hone.
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Bradley

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Lol. I meant Brad.
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Andy Schack

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Sorry, that's what I meant....the Brian that they have dressed up out in Denver...I saw it at a council meeting in March 2017.

Honestly not sure if they'd be happy with him taking a pic of it or not....their kinda squirrelly about people taking pics in the building. I wasn't even allowed to take one of the Spock modem when we first saw it. 

Andy
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Bradley

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No worries. Bigfoot lives behind my house and is quite photogenic. He only asks I never post or share on social media or otherwise:(.
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Stephen Rice, Champion

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Its hot outside.  Shame on you for making Bigfoot stay outside.  He deserves to come inside to enjoy the AC.
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Bradley

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Yeti stays inside in the summer. Switch in the fall.
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fmj77

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Mods, please lock this thread. It's been over 30 days.
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Bradley

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Man needs a garbage disposal on his tub.
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fmj77

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Stephen, you have some issues.
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Stephen Rice, Champion

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Fmj77, or whatever your name really is,  I completely agree.
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Michael McDowell

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Darn it!  Now you made me hungry for some Ramen!
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GabeU, Champion

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Okay, knowing that this is actually you, Stephen, I've just got to watch your nuttiness later on this evening, when I have more time.  It looks hilarious, though.  :)