2Mbps speeds... any advice?

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  • Updated 8 months ago
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According to Speedtest.net, I've been having DL speeds of around 2 Mbps, since I noticed a small DL file was taking forever & I started checking, yesterday afternoon. I have tried unplugging the power cord for a 30-second reset, as well as a full 2-minute hard reset, and plugging in an ethernet cable had no effect on speeds. I've also rebooted my laptop (I'll try anything, lol). Can anyone suggest anything else I might try? Or is there a way to check if it's not from my end? Any advice is greatly appreciated!
I have the 150Gb plan, and I am pretty sure I'm on Beam 317.  I don't know how close you have to be to the edge of your beam to possibly use another beam, but the next closest Beam (according to the map) is 325.  And a little further out, is Beam 324.
Thanks! :)  
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M

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Posted 8 months ago

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VeteranSatUser, Champion

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Try testmy.net and run at different times of the day. That will tell you if the speed is related to congestion.

As far as switching beams, no. Your address is associated with a beam. There may be some beam overlap, but i am 10 miles from another beam (as the crow flies), and that wasnt close enough to switch.

You are gonn a Freedom plan.. count yoursef very lucky as it is. For some of us, Liberty 25 is the best plan we can get.
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Cynn

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Cynn

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Day 4. This is just to play. Have'nt played a single game on this console yet. Fml
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VeteranSatUser, Champion

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It wasn't 12 down to 5.  It is 12 then down to 1 - 5, depending on the time of day.  During primetime you are going to see 1Mbps or so. 
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Brad, Viasat Employee

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you may even be below during peak hours. we post this on our Liberty overview here: www.exede.com/liberty 
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Bev, Champion

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That game is 55 GB to download and, it needs an immediate 11 GB patch to be playable, that's 66GB that need to be downloaded to play that game. Now with our high latency, odds are the game server is going to max out delivery at 500 kbps because it thinks you have a slow connection, like dial up or 1X cellular. It will take a long time for the server to send the entire game and, day one patch at that rate, and will consume all of your data allowance and more, resulting in Viasat slowing your speed before the download is complete. unless you have the Freedom Plan.

In short, that is one of many games which are better off downloaded elsewhere like at a friend's home or, via public wifi someplace. If you check with the publisher, I'm sure there is a way to download it to one device and, install it on another at home.