10.7G usage in 24 hours?

  • 4
  • Question
  • Updated 2 years ago
  • In Progress
My billing cycle started yesterday and today I got a notification that I already used 70% of my data. How is this possible? Both my husband and I were at work all day yesterday and I have "free time" between 12am-5am.
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Linda Hunt

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Posted 2 years ago

  • 4
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Diana, Viasat Employee

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Hi Linda,   Please send your account information to exedelistens@viasat.com and we will look into it. 
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Joshua Barker

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I've been having the same issue. I hope we get a refund, or our data back.
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JEP

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A couple of computers doing updates can use 10 GB in 2-3 hours.  Hope you find where your data went.
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Joshua Barker

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Just curious, did they resolve the issue for you as well?
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James Irvin

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Same problem for weeks. Still no resolution.
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Exede Lindsey

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Hi James, please allow us to review your account and see what we can do, please send us your account and contact info to exedelistens@viasat.com. Thank you
(Edited)