@ ViaSat, take -3

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  • Problem
  • Updated 8 months ago
  • Acknowledged


Where's my Median speed? or...When?

It's 11:50AM now and this is my speed.  My plan re-newed night-before-last and I haven't used so much as a GB yet this month.  I was told half the time my speed would be normal but so far this past month it has not exceeded 1.25Mbps at any time on any speed test at any test site.  What I'm showing now is higher than typical for the past month.  

Don't give me another 'boiler-plate' answer.  I want the facts.  Why isn't my speed what you said it would be, even in this fake network policy change (fake, due to lies about it's purpose and speed characteristics).  Of course you do understand every test I make is evidence of fraud on your part.  It's pretty serious here in California. 

As per your "bandwidth-usage-policy" my service may be prioritized behind others who also have not used all their data for the month.   This is fine with me since this beam (369) is not suffering from congestion so my speed is evidence of network throttling, something you claim you don't do.  I am throttled because a lowering of priority will not achieve the slow-down results you seek to impose on me as punishment for remaining on my very expensive, but generous data plan.



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J&J

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Posted 8 months ago

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