"Connection Interrupted" everytime???

  • 1
  • Problem
  • Updated 3 years ago
I can't get to my bank's website. I have tried on all of our computers. I have different virus/malware protection on all of them, so that isn't the problem. The bank website is the only one I can't get to. I get a message that the "connection was interrupted". I have talked to other bank customers and they aren't having this problem. I've talked to the bank and they said they aren't having any issues with the website. They suggested that I contact my satellite service.
Photo of DKB

DKB

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello DKB, sorry that you’re having connection issues with you banking website. Try to attempt using other browsers if available such as: Chrome, Firefox or Explorer. You can also attempt to reboot your modem to see if this improves connection. If you still need assistance please feel free to contact out Customer Care Line at 1-855-463-9333 so they can address these concerns and resolve. Thank you