Conversations

Photo of Mark McDade
The only thing worse than this internet service . . . is the customer support! Holy cripes.
I pay more than $160/mo to keep a decoration (the viasat dish) on top of my house. Because everything else pretty much sucks. I know othe...
  • 1 me too
  • 2 replies
  • Problem
Photo of Troy Carter
Praise
Glad to note that the issue of slow speed has been resolved. Did exactly what Brad suggested by emailing viasatlistens@viasat.com and rea...
  • 1 me too
  • 7 replies
  • Praise
Photo of Troy Carter
What am I paying for?
It’s laughable to see the new High Speed Internet service commercial from Viasat at download speeds of 100mbps. I’m on the New Bronze Unl...
  • 2 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of robert colletta
why im not getting speeds enough to stream now that I purchased more data
I purchased a plan with more data to steam movies an was receiving 14-20meg an now cant steam anything with1.5meg what did I doo?
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Nathan Hart
Oops. . .
Hot off the press. . . He added that the ViaSat-2 satellite is due to come online this summer and plans are under way for the launch ...
  • 1 me too
  • 7 replies
  • Problem
Photo of Rich
Very slow speeds
I have been a customer since December and have the 25 mbps plan. I'm consistently see speeds of .3-1.5 mbps. Multiple cals to customer se...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Troy Carter
What is the Marketing Strategy
Viasat continues to oversell and underperform their residential consumer. The company will eventually implode with this marketing model. ...
  • 2 me toos
  • 8 replies
  • Question
Photo of Lizzie
WiFi Fridays: How ViaSat-2 fills the gaps in the digital divide
Hi everyone,  We have a new blog up about ViaSat-2 bringing faster internet service to underserved rural areas.  Many rural Americans st...
  • 2 me toos
  • 8 replies
  • Article
Photo of Troy Carter
Marketing Strategy or lack thereof
Viasat continues to oversell and underperform their residential consumer. The company will eventually implode with this marketing model. ...
  • 2 me toos
  • 3 replies
  • Idea
  • Under Consideration
  • Archived
  • Merged