Conversations

Conversations 1 - 20 of 23
Photo of kevin
anybody figure a way to cancel without paying the early termination fee?
anybody figure a way to cancel without paying the early trmination fee? Shouldnt have to pay since they dont hold up to their side of th...
  • 1 me too
  • 13 replies
  • Question
  • Acknowledged
Photo of Stephen Rice
Its primetime and I just downloaded a 609 mb file in less than 15 minutes
Sounds pretty fast to me.
  • 2 me toos
  • 10 replies
  • Praise
Photo of Tonia
Early termination fee
Moving and early termination fees
  • 1 me too
  • 20 replies
  • Idea
  • Not Planned
Photo of Brad
New Beams Opening!
Hello Everyone! As most of you may already be aware, ViaSat-2 has been slowly releasing in new areas for the better part of the last m...
  • 3 me toos
  • 20 replies
  • Announcement
Photo of Kyle
Test Trial of Unlimited Gold Plan Before Signing 2 Year Contract
The only way I'm willing to upgrade to the unlimited gold plan and pay $150 - $200 a month is if it will provide sufficient speed and dat...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of Mark Sorrels
Mark Sorrels
I was PROMISED two things when I signed up with your company, 150gb a month, along with a download speed of 25. A download speed of 1-2.2...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of joliena vernor
My internet is still down and when it does come up it is so slow you can’t use it.
No internet for last 2 days When I do get a connection it’s so slow you can not use it to do anything. I’ve called customer service but...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Stephen Rice
30 Days of heartwarming Viasat facts
As a retort to the vile and petty lies that we, the benevolent and caring customers of Viasat have endured, I have decided to fight fake ...
  • 4 me toos
  • 37 replies
  • Praise
Photo of VeteranSatUser
An all time new low speed for me has been reached!
9:00pm on Tuesday, the 22nd....Download :: 38 kbps
  • 2 me toos
  • 12 replies
  • Problem
  • Acknowledged
Photo of VeteranSatUser
I took the plunge and got a Windows 10 system
So I finally got a laptop with Windows 10. But I got Windows 10 Pro, which is a much more robust OS compared to what Microsoft offered "...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of VinylHanger
It look like we have access to a decent plan.
I just checked our available plans. 50 gold is now showing for new customers with 100 gigs of data. We have 150 on silver, so won't be ...
  • 1 me too
  • 5 replies
  • Praise
Photo of Tres Bien
Is there a pattern here with plans and customer experience with those plans?
I do not hear any complaints from the Gold 50 folks.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of wm4bama
Comcast: We've stopped throttling speeds for heavy internet users, for now
Hope this is the beginning of the end of throttling.... Comcast says it's ended its practice of slowing traffic for heavy internet users...
  • 1 me too
  • 4 replies
  • Praise
Photo of Anne Erlandsen
We would like a print out of our data usage, when we used it.
We don't understand how our data runs out so soon, very rarely do we use it. Please give us a print out of when it is used. When can we g...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Matt Larson
When is viasat 2 going to be up and running at full capacity? I'm tired of dealing with less than 5 mb/s at ALL times I'm home.
When is viasat 2 going to be up and running at full capacity? I'm tired of dealing with less than 5 mb/s at ALL times I'm home. Even over...
  • 2 me toos
  • 8 replies
  • Question
  • Acknowledged
Photo of Sabra Colyott
When Will Unlimited Be Available
I was told when I called I could get unlimited data then when it was installed I was told it would be about 4 weeks that was 2 months ago...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael McDowell
Viasat Earnings Conference Call set
May 24th, 5PM EDT
  • 1 me too
  • 25 replies
  • Idea
  • Not Planned
Photo of Johnny Campbell
How much to get out of the contract?
I have been a customer for about 4 months,or less. Two year contract. Worse mistake besides having dish I have made in years.
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of computer1949
Switched to Verizon hotspot for my new internet provider ..... Getting 60 Mbps service
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged