Data usage incorrectly calculated.
While on vacation, in another state, with all our network devices with us, somehow we consumed about 17 GB of data. Our wifi is password...
Steve Frederick-VS1/Beam314
Joined on August 23, 2013
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How to fix signal loss after wind storm
I live in the plains in Colorado and the wind can be intense. Last night we had a particularly gusty wind storm and lost service. Since i...
loyal customers
Loyal Customers are NOT valued. I have been with Viasat since 2007, over 10 years, and they will not offer any kind of promotional upgrad...
Data usage
Would someone please explain how it’s possible for 2 people in a home to use up 100 GB of data in 2 days? My data reset and was used up w...
viasat charged my account 4 payments at once
Viasat charged my bank account for my 143 dollar payment PLUS 3 more payments. I have a credit of over 400 dollars, however now I dont ha...
Customer service inappropriate comments
My name is Gabby and I'm a single mother of 3. I've had the service for 5 months with it never working completely for more than 3 days a...
Returned Equipment Now I Am Getting Conned
Cancelled service in beginning of Dec 2017 and was told that they would be sending a box so that we could sent back the equipment. Two we...
I would like to view my bills
It seems mt bill has increased.Why!
Service is the worst with viasat
5 days of new service and it's the worst internet I've ever had! How is it unlimited? I get better service with prepaid cell hotspot.
Can send but not receive emails
I've recently gained access to a student society email account, but for some reason, whilst I can send emails, I can't receive them. As t...
Data usage since Windows Update
Very few programs are running on my desktop computer yet I am watching download data go through the roof. Only thing I can think of is I...
Exede's new modem/router
Recently switched to exede's unlimited plan mainly cause it was cheaper than the 150 but I'm really not liking their router. So come to ...
No service, modem issue
I'm posting here in hopes someone might know some sort of trick that might fix my modem issues without having to have a repair tech come ...
every evening my speed drops to around 0.5 Mbps
every evening my speed drops to around 0.5 Mbps. this has been going on for months, in the middle of the night when I am normally asleep ...
contract fraud
Class Action lawsuit against Viasat for contract fraud. Plainly states unlimited to 150gb and they may throttle after I go overI had the ...
When it rains, it ranges and ranges and ranges...
Words cannot express how angry I am with this service, the tech support, the customer care.
I am paying for the gold service tier, I am getting 200 kbps. I have gone round and round with tech support. They claim it is congestion...
Installion brush off?
I had installation sceduled on 8/2 from 8-11 then recieved a call that the installer was running late and I can expect them later that da...
New services require a static IP
Internet services like HULU require a static IP for viewing live tv. I understand that viasat has historically not provided this to resid...
App issue
Can you please fix or inform the appropriate department to fix this false error in the app. This has been going on for over a month and I...