Conversations

Conversations 1 - 20 of 787
Photo of John Jones II
Liars
I talked with several customer service reps and 2 satellite installers and they all assured me that on the unlimited 25 plan even when i ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Jim16
Does the satellite industry have antenna deficit disorder?
Those waiting for the Constellations to save the day..... https://spacenews.com/does-the-satellite-industry-have-antenna-deficit-disorder/
  • 2 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 2 me toos
  • 44 replies
  • Question
  • Acknowledged
Photo of Maria
Well I have had my service since Saturday watched 12 hrs Netflix & my data is gone. Im very upset
Well I have had my service since Saturday my daughter has watched 12 hrs of Netflix cartoons and my data is gone. This is bunch of crap c...
  • 1 me too
  • 16 replies
  • Problem
  • Acknowledged
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of yourguytim
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following: Throttle me all you want Viasat, but y...
  • 2 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of hollye
New unlimited plan and EXTREMELY slow speeds
I just upgraded to the new unlimited plan. I'm paying for speeds that are supposed to be up to 25 mbps. Since I hooked up the new modem...
  • 5 me toos
  • 12 replies
  • Question
  • In Progress
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of yourguytim
Enjoying my bill?
Throttle me all you want. I’ll never buy more data or fall into your crap business trap. When there’s better internet available one d...
  • 3 me toos
  • 4 replies
  • Problem
  • Archived
Photo of Mick Dietze
Extremely Slow speed, Running at 1.5mbps This is not much faster then dial up speed! :(
Extremely Slow speed 
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of loypressley
How can usage be 1.2 Gigs before the 1st day of the billing cycle is even half over""
The subject says it all
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Gayla McDaniel
ViaSat does not Live up to it's commercial, advertisements, or word of mouth.
ViaSat does not Live up to it's commercial, advertisements, or word of mouth. I signed up with the promise that the plan I needed for m...
  • 1 me too
  • 9 replies
  • Problem
  • In Progress
Photo of Sydney
150 gb plan
I have the Freedom Plan with 150 gb. Can someone tell me what you can do with 150 gb per month before you exceed your data?
  • 1 me too
  • 9 replies
  • Question
  • Acknowledged
Photo of Mike Polasek
Viasat SUCKS!
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Kim Anderson
How do I contact a supervisor that will get things done?
I received one response to my message below asking for my account #. I responded 3 times over several days. STILL NOTHING. Do you even wa...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of Colin Meglitsch
Plan changes right after switching and does not perform as advertised.
We were on the freedom plan for quite a while. the unlimitedplans came out early this year and we chose to switch because it wasadvertisi...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Owen Lars
Do all the new data plans, even Viasat-2 plans have the reduced data caps?
Looking at what's been posted - are all the new plans the hobbled 100GB capped plans? Or will there be improved plans with VS2?  Looks li...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Phyllis Church
Social media conversations will put you out of business.
My Case #02313531 I've jumped thru your "hoops" enough. I'm sure social media will put your company out of business. I never asked for...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of Coco Gonzales
Data cap reached. No more internet?
We reached our cap on our data and we were told when that happens our internet will slow considerably but we’d still be able to use it. T...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of VeteranSatUser
PlayOn Cloud
So I know Andy is no longer here (but he still might read this), and I know M.E.M. and Stephen use PlayOn, and Old Labs was considering i...
  • 1 me too
  • 7 replies
  • Idea
  • Not Planned