Conversations

Conversations 1 - 20 of 234
Photo of Archie Martin
Inaccurate usage statement
I paid my bill 6/12 but you say I've already used 70% of my 10Gb in less than 4 days. Since I have never exceded my monthly allotment, I...
  • 6 me toos
  • 5 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Dave Brooks
How do I check my upload and download speeds?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of LorrieL
More tips on how to save data
I see so many complaints from customers saying that data usage is being applied to their accounts under circumstances where they feel SUR...
  • 7 me toos
  • 14 replies
  • Question
  • Doesn't Need an Answer
  • Archived
Photo of Bruce Williams
New Customer Data Usage Issue
I believe I made a mistake. I had the Exede guys take down my Hughesnet Gen4 dish and put up an Exede dish. Thought this would be a bette...
  • 5 me toos
  • 20 replies
  • Problem
  • Solved
  • Archived
Photo of Vince
Discussion about Exede service
Hey folks..If you have had the negative experience that I have or any other with viasat and Exede  which seems to be the norm witrh this ...
  • 4 me toos
  • 19 replies
  • Problem
  • Archived
Photo of Linda B Allen
no phone service
internet works but phone does not
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Martha Barnett
I am getting a lot of spam mail in my inbox. Why is the spam filter not catching it?
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress
Photo of Ginny Helseth-Miller
Frustration with Climbing
I cancelled this service for my mom because she had to go into senior housing. They informed me that I needed to return the equipment, w...
  • 1 me too
  • 10 replies
  • Problem
  • Solved
  • Archived
Photo of kenneth mathews
Problem with some web sites
Answer me this please. Why am i able to connect to all websites using a dial up service but cannot view some using my satellite service? ...
  • 3 me toos
  • 18 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Brenda Wolfe
Why does my connectivity drop randomly many times throughout the day?
Connectivity dropping randomly throughout the day, every day, more often since I switched over to the wireless router. This is handicappi...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Shirley Howze
Internet Hacking
I am pretty sure that my computer has been hacked by someone possibly from India that called over two years ago telling me that my comput...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Michael Olson
I find that the email program sometimes automatically writes my email address wrong and I don't know how to fix that.
  • 1 me too
  • 1 reply
  • Problem
Photo of Sue Johnson
Data issues
So we have had Exede since June and NEVER gone over. The other day we got a notification that we had used all our GB. WTHECK? I tried to ...
  • 3 me toos
  • 13 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Jay Boogie
AN OPEN LETTER
AN OPEN LETTER Mark Dankberg Chairman of the Board and Chief Executive Officer ViaSat https://www.viasat.com/about/executive-tea...
  • 1 me too
  • 7 replies
  • Praise
Photo of Wendy Solaas
How do I change the key code on my browser
Making it so that others can't use my service unless I let them
  • 1 me too
  • 2 replies
  • Question
Photo of Matt Worley
Wildblue website not available when trying to access via AT&T U-verse modems x 2 different locations and multiple p.c.'s
Same laptop. Works fine when on Cox internet service. AT&T gives web site not found no matter what wildblue address used. Exede websit...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of erika
How can I put a password for my internet?
  • 1 me too
  • 1 reply
  • Question
Photo of Starring Matter
Good job, Bev
You are rocking this place lately!  Keep it up, it's great!
  • 1 me too
  • 3 replies
  • Praise
Photo of Vici Peters
iPhone connects but computers don't in moderate rain (and BTW, this is Oregon......)
We just got hooked up a few days ago. Last night we had moderate rain and we could not connect with either computer but my iPhone could...
  • 1 me too
  • 2 replies
  • Problem
Photo of Dorothea Finlayson
Contract
When I spoke to the sales person about your voice plan I was told it would work for me down in my husbands shed I told him how important ...
  • 1 me too
  • 2 replies
  • Problem