Conversations

Conversations 1 - 20 of 28
Photo of L. T. Scott
Just need the truth
Want to cut through all the clutter, ad hype, free this, unlimited that, unrealistic speed claims, never ending data problems. Ok,...
  • 2 me toos
  • 24 replies
  • Question
  • Acknowledged
Photo of Ricky Dean
Fast vs all other speed test
I did this can I am sure others are tired of that thread, I know I am..   I will be contacting support, cause Viasat Listens can not pas...
  • 2 me toos
  • 28 replies
  • Problem
  • Acknowledged
Photo of Deku
My Speeds Are So Slow!!! When Loading or Watching YouTube Videos!!! (Yes I Know About Peak Hours And Stuff!!! Just Read Please!!!)
HIYA GUYS!!! :3 As some of you guys may know... i ALWAYS tend to post positive stuff onto here :3 BUT!!! i never really went into how my ...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Ruth Nielsen
slow speeds and no help from customer support
Getting slow speeds and customer support no help all they can say is the network is congested I am not paying for slow speeds.  
  • 4 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of Shannon Williams
read all execede customers
Data De-Prioritization – The Back of the Line With data de-prioritization, the carrier isn’t limiting the customer’s data. Instead, the c...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of Clay Lockard
Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I am on silver plan. but have been reduced to .11mbs
Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I just recently joined as a silver plan, exceeded ...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of Devin Abbe
Sooooo Slow!
I am sick of download and upload speeds in the KB range! This occurs primarily in the evenings. I realize this is peak usage time when th...
  • 5 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Shannon Williams
unlimited bronze 12 plan myself very slow
unlimited bronze 12 plan myself sucks 2 am tll 10am am good 11pm till 1am dial up service basically 0.2 0.3 0.25 and sometimes 1.0 if ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Larry Wolff
terrible
I would not recommend this service to anyone. I called to inquire about service and the saleswoman guaranteed me it was a brand new unlim...
  • 5 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Deku
ALL HAIL VIASAT!!! :3 Its that time of the month guys!!! My monthly review guys!!! :3
JIYA GUYS!!! >:3 its that time of the month for me again!!! :3 for me... i always like to do a monthly review at the end of the month to ...
  • 2 me toos
  • 3 replies
  • Praise
Photo of Rich
Very slow speeds
I have been a customer since December and have the 25 mbps plan. I'm consistently see speeds of .3-1.5 mbps. Multiple cals to customer se...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Troy Carter
What is the Marketing Strategy
Viasat continues to oversell and underperform their residential consumer. The company will eventually implode with this marketing model. ...
  • 2 me toos
  • 8 replies
  • Question
Photo of Ron
Performance of the new Unlimited Bronze Plan
Does anyone have any feedback on the new unlimited bronze plan. Speeds, video etc.
  • 1 me too
  • 8 replies
  • Question
  • In Progress
Photo of John Ritchey
Improvement?
Has ANYONE noticed improved speeds or connectivity since ViaSat-2 opened up?
  • 1 me too
  • 19 replies
  • Question
  • Acknowledged
Photo of William helm
Speed concerns
DO NOT USE EXEDE, most crappy service and speed.. pay for 25 mbps, $115 a month, and get 5 mbps. I would go Cell phone hot spot route.. m...
  • 3 me toos
  • 5 replies
  • Problem
Photo of Barry Stubbs
Great Plans for New Customers...NOT for Existing Customers!
I saw on Facebook yesterday that ViaSat was offering these new, amazing unlimited plans with higher speeds.  I went to the ViaSat website...
  • 7 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Shannon Williams
unlimited sucks i got bronze unlimited 80 a month slow one min fast n the morning fast as 1 am - 5 am how is that unlimited
any body else having issues with unlimited how are we unlimited and we still under data caps am 2.0 one min 1.0 the next bronze unlimite...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Leon Todd Langdon
New Service installed and it sucks
New service installed today at 11am. Speed test was 14mbps with a 25 mbps silver plan. Now its 9pm and i can barely surf or load web page...
  • 1 me too
  • 9 replies
  • Problem
  • Acknowledged
Photo of Terry Ealey
What is going on with the plans?
I upgraded to unlimited gold from a 150 gb a month plan.  Now, my internet has slowed to almost nothingness at 100 gb, so why should I pa...
  • 2 me toos
  • 6 replies
  • Question
Photo of Debbie Mccoy Lee
Unhappy with service
Does anyone know how to break the contract with exede, because their internet is not working but about 3 to 4 hours a week, and every tim...
  • 7 me toos
  • 10 replies
  • Problem
  • Acknowledged