Conversations

Conversations 1 - 20 of 28
Photo of Garth Wells
What is my speed after going over data allowance?
I was wondering what speed are the connections of subscribers who've used their monthly data allotment capped down to?  Is this speed the...
  • 2 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of Leon Todd Langdon
New Service installed and it sucks
New service installed today at 11am. Speed test was 14mbps with a 25 mbps silver plan. Now its 9pm and i can barely surf or load web page...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of L. T. Scott
Just need the truth
Want to cut through all the clutter, ad hype, free this, unlimited that, unrealistic speed claims, never ending data problems. Ok,...
  • 2 me toos
  • 24 replies
  • Question
  • Acknowledged
Photo of Ricky Dean
Fast vs all other speed test
I did this can I am sure others are tired of that thread, I know I am..   I will be contacting support, cause Viasat Listens can not pas...
  • 2 me toos
  • 28 replies
  • Problem
  • Acknowledged
Photo of Deku (The #1 Hero Data Saver)
My Speeds Are So Slow!!! When Loading or Watching YouTube Videos!!! (Yes I Know About Peak Hours And Stuff!!! Just Read Please!!!)
HIYA GUYS!!! :3 As some of you guys may know... i ALWAYS tend to post positive stuff onto here :3 BUT!!! i never really went into how my ...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Ruth Nielsen
slow speeds and no help from customer support
Getting slow speeds and customer support no help all they can say is the network is congested I am not paying for slow speeds.  
  • 4 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of Shannon Williams
read all execede customers
Data De-Prioritization – The Back of the Line With data de-prioritization, the carrier isn’t limiting the customer’s data. Instead, the c...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of Clay Lockard
Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I am on silver plan. but have been reduced to .11mbs
Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I just recently joined as a silver plan, exceeded ...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of Devin Abbe
Sooooo Slow!
I am sick of download and upload speeds in the KB range! This occurs primarily in the evenings. I realize this is peak usage time when th...
  • 5 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Shannon Williams
unlimited bronze 12 plan myself very slow
unlimited bronze 12 plan myself sucks 2 am tll 10am am good 11pm till 1am dial up service basically 0.2 0.3 0.25 and sometimes 1.0 if ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Larry Wolff
terrible
I would not recommend this service to anyone. I called to inquire about service and the saleswoman guaranteed me it was a brand new unlim...
  • 5 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Deku (The #1 Hero Data Saver)
ALL HAIL VIASAT!!! :3 Its that time of the month guys!!! My monthly review guys!!! :3
JIYA GUYS!!! >:3 its that time of the month for me again!!! :3 for me... i always like to do a monthly review at the end of the month to ...
  • 2 me toos
  • 3 replies
  • Praise
Photo of Rich
Very slow speeds
I have been a customer since December and have the 25 mbps plan. I'm consistently see speeds of .3-1.5 mbps. Multiple cals to customer se...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Troy Carter
What is the Marketing Strategy
Viasat continues to oversell and underperform their residential consumer. The company will eventually implode with this marketing model. ...
  • 2 me toos
  • 8 replies
  • Question
Photo of Ron
Performance of the new Unlimited Bronze Plan
Does anyone have any feedback on the new unlimited bronze plan. Speeds, video etc.
  • 1 me too
  • 8 replies
  • Question
  • In Progress
Photo of John Ritchey
Improvement?
Has ANYONE noticed improved speeds or connectivity since ViaSat-2 opened up?
  • 1 me too
  • 19 replies
  • Question
  • Acknowledged
Photo of William helm
Speed concerns
DO NOT USE EXEDE, most crappy service and speed.. pay for 25 mbps, $115 a month, and get 5 mbps. I would go Cell phone hot spot route.. m...
  • 3 me toos
  • 5 replies
  • Problem
Photo of Barry Stubbs
Great Plans for New Customers...NOT for Existing Customers!
I saw on Facebook yesterday that ViaSat was offering these new, amazing unlimited plans with higher speeds.  I went to the ViaSat website...
  • 7 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Shannon Williams
unlimited sucks i got bronze unlimited 80 a month slow one min fast n the morning fast as 1 am - 5 am how is that unlimited
any body else having issues with unlimited how are we unlimited and we still under data caps am 2.0 one min 1.0 the next bronze unlimite...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Terry Ealey
What is going on with the plans?
I upgraded to unlimited gold from a 150 gb a month plan.  Now, my internet has slowed to almost nothingness at 100 gb, so why should I pa...
  • 2 me toos
  • 6 replies
  • Question