Conversations

Conversations 1 - 20 of 133
Photo of Shere Gilliland
How do I block certain devices from getting on my WiFi?
There are devices showing up on my WiFi and I have no idea what they are. Is there a way to block these?
  • 1 me too
  • 7 replies
  • Question
  • In Progress
Photo of Ben Jumper
Modem Router reset button
Don't do as a Viasat tech told me to do and reset the Modem/ Router with the reset button. That is that your tech told me to do and then ...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Jim16
Does the satellite industry have antenna deficit disorder?
Those waiting for the Constellations to save the day..... https://spacenews.com/does-the-satellite-industry-have-antenna-deficit-disorder/
  • 2 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of loypressley
3.56 Mbps download, 2.14 Mbps upload
I'm paying almost $170 per month for these speeds. My daughter is supposed to be using this system for her work. No way. What a joke. Be ...
  • 3 me toos
  • 7 replies
  • Problem
  • In Progress
Photo of jane
Congestion on beam?
Called customer service because my speed is EXTREMELY slow and I can’t stream. Under 1 to 1.5 mbps download and 1 to 2 mpbs upload. They...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Gayla McDaniel
ViaSat does not Live up to it's commercial, advertisements, or word of mouth.
ViaSat does not Live up to it's commercial, advertisements, or word of mouth. I signed up with the promise that the plan I needed for m...
  • 1 me too
  • 9 replies
  • Problem
  • In Progress
Photo of Colin Meglitsch
Plan changes right after switching and does not perform as advertised.
We were on the freedom plan for quite a while. the unlimitedplans came out early this year and we chose to switch because it wasadvertisi...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Eldon Middleton
I believe that, if I pay for 12 GB per month and don't use all of it, that it should roll over to the next month.
I believe that the customer should get what he pays for.  Why not start a rollover plan?  It might make your customers actually feel appr...
  • 1 me too
  • 13 replies
  • Idea
  • Not Planned
Photo of yourguytim
I would love Viasat if...
This is great. I just wish this was more consistent. Hopefully one day it will.
  • 1 me too
  • 5 replies
  • Praise
Photo of crystal3tech .
not getting 360p streaming with Bronze Unlimited during prime time
While I'm here, I should let you know about this problem, too.  There's nothing wrong with my equipment.  Bronze Unlimited is often not a...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Jason Herman
Complaint
Direct TV pitched me Viasat and presented it as a bundle package. First and foremost Viasat has the worst hold times I have ever seen. My...
  • 1 me too
  • 8 replies
  • Problem
  • In Progress
Photo of yourguytim
TRASH!
I could get better internet in Africa.
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Julian Grilli
Abandoned equipment, please remove
The mobile home I purchased in Clearwater, FL has your satellite installed in my front lawn. The previous owners abandoned the house with...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of stacey Winchester
Theft and legal action
We have a voice and unlimited internet plan. Are monthly bill is $204 per month. On 8/20/2018 the agent taking my $204 payment took $2047...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Dontrellz Page
What Happened With Viasat 2
What happened to the plans because I went on Exede.com I put in my zip code service not available in my area so it’s been going on like 2...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of yourguytim
Oh Shoot! It’s the End.
OH CRAP. AN ALIEN STARSHIP JUST CRASHED INTO THE VIASAT SATALITE. MY SPEEDS GOT FASTER. WAY BETTER TAHN LAST NIGHT DESPITE THE WRECK.
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of M.E.M.
Thanks to Stephen Rice
My data month ends tonight at midnight, Oct 4. My plan is the Liberty 12 plan with a LNFZ. I have not reached this 12 GB threshold yet an...
  • 2 me toos
  • 5 replies
  • Praise
Photo of Steve F
Slow Evening Speeds and Viasat Couldn't Care Less
I know that there have been thousands of posts on this subject over several years, but I'm starting a new one. The reason being is that s...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of DavidBrowserGuy
Viasat Browser for iOS and Android phones and tablets!!!
You have been asking for it, and now it is here.  Announcing the beta program for Viasat Browser for iOS and Android devices.  If you w...
  • 3 me toos
  • 10 replies
  • Announcement
Photo of Dontrellz Page
Running out of Data of the unlimited 12 what happened is my internet going to be still fast or slow
  • 1 me too
  • 5 replies
  • Question
  • Answered