Conversations

Conversations 1 - 20 of 42
Photo of Ethan Farrell
Congestion much?
Hey ViaSat, I think you're a bit over congested. Do something about these speeds!
  • 2 me toos
  • 13 replies
  • Problem
Photo of Greg Ritz
Question: How is Viasat2 rollout going for NW Ohio area?
My beam is very congested. I have Freedom Plan which is good in theory if I had any speed in the evening. I have been holding on for the ...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of gail
Viasat company abuses it's customers!
Worse internet service and customer service I've ever seen in my life! The lies that were told by the rep blows my mind! Internet drops o...
  • 1 me too
  • 23 replies
  • Problem
  • Archived
Photo of Deidre Smith
Unhappy with customer service
This is the worst internet service we have ever had including dial-up, and the Representative's lie about the speed by telling us we are ...
  • 4 me toos
  • 6 replies
  • Problem
  • In Progress
  • Archived
Photo of RogerH
Can no longer recommend viasat due to inconsistent performance and slow speed
I have been a subscriber for the past 2 or 3 years and up until about a month ago was satisfied with the performance, however there times...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Martha VanLandingham
Losing data
I may be late to this party but between the first of April, 2018 and June 24th reset of my data allowance, I was loosing 50GB of data in ...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Hank L
Super Slow Speed
 What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
  • 4 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of david lightsey
speed questions?
I have good speeds most of the time ranging from 7 mps up to 30 mps.   I don't really see much difference in load times for web pages   b...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Alex
Our new satellite has spread its (solar) wings!
It's a long journey up to its orbital slot, but our latest satellite, ViaSat-2, just completed a couple of major milestones: deploying it...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Dontrellz Page
Everybody have VS2 but I can’t even get it that too bad for me I want the unlimited plans too
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Colton Rutledge
Ridiculous
Not what I signed up for
  • 1 me too
  • 11 replies
  • Problem
Photo of Laura Schneberger
Why is price different due to location?
I cant keep paying more and more, was going to move to viasat but bronze plan is now 70 going up to 100 with lease so 120 a month? Thats...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Deku
Remember!!! the kittys are out of school now!!! sooo ive gots 3 tips for yall!!! :3
JIYA GUYS!!! >:3 and today i just wanted to say to yall guys that... tommorrow is gonna be memorial day :3 so of course... during the hol...
  • 3 me toos
  • 4 replies
  • Idea
  • Not Planned
Photo of Jonni Louk
Refund on $299.99 taken out of my account
So I called and set up service on May 10th. I was charged $299.99 for the lifetime bundle on equipment. When the person I spoke to over t...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Renee Harrington Leonard
do you need a dish for service?
do I need to have a dish for TV and internet service?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of undead anger
Money Issues with Viasat
when will exede stop stealing peoples money , i pay for late night free time and when it is not switch to late night free time i am not g...
  • 1 me too
  • 7 replies
  • Question
  • In Progress
Photo of WGaranti
Disappointed in Viasat
Unlimited not what was expected. One unlimited is supposed to be unlimited but it limits us to only 150 GB a month. Also something is eat...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Charlotte Canales
where do I tell my bank to sent monthly payments
I do not want to give out my bank card information. I can use my "Bill Pay" option thru my bank, however they need an address to a paymen...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jenny Lu Johnson
Slow speeds
I have spent hours on the phone with Exede, days of work downtime, (so, no pay!), and hundreds of dollars, for the "Liberty 50" package, ...
  • 3 me toos
  • 11 replies
  • Problem
  • In Progress