Conversations

Conversations 1 - 20 of 49
Photo of Shanna Blue Morgan
Terrible speeds, loss of connection, tech support no help!
We are on month 4 with Viasat.  We started with their 25mbps plan (Silver) and for the first 2 months had no issues.  Starting in Septemb...
  • 2 me toos
  • 7 replies
  • Problem
  • In Progress
Photo of mystblade
Internet went poof 2.5 week out for a service appointment?
Internet went out, we found out its most likely the dish that shorted out. We had service calls in the past when it was exede and they ca...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ethan Farrell
Congestion much?
Hey ViaSat, I think you're a bit over congested. Do something about these speeds!
  • 3 me toos
  • 13 replies
  • Problem
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of El Miguel
This service totally throttles our internet.
I have had the displeasure of being with excede/Viasat for six years. I know now that they throttle your speeds. They call it “peak” time...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Hank L
Super Slow Speed
 What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
  • 9 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of Phillip Wohlford
Payment Address
EFT or Electronic funds transfer is a payment originated with the customer to a business not the other way around. ACH or Automatic chec...
  • 1 me too
  • 4 replies
  • Question
  • Doesn't Need an Answer
Photo of Brandon Terry
Was completely lied to about no contracts and no cancellation fees
Bull**** service
  • 1 me too
  • 4 replies
  • Problem
Photo of L. T. Scott
Just need the truth
Want to cut through all the clutter, ad hype, free this, unlimited that, unrealistic speed claims, never ending data problems. Ok,...
  • 2 me toos
  • 24 replies
  • Question
  • Acknowledged
Photo of Greg Ritz
Question: How is Viasat2 rollout going for NW Ohio area?
My beam is very congested. I have Freedom Plan which is good in theory if I had any speed in the evening. I have been holding on for the ...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of gail
Viasat company abuses it's customers!
Worse internet service and customer service I've ever seen in my life! The lies that were told by the rep blows my mind! Internet drops o...
  • 1 me too
  • 23 replies
  • Problem
  • Archived
Photo of Deidre Smith
Unhappy with customer service
This is the worst internet service we have ever had including dial-up, and the Representative's lie about the speed by telling us we are ...
  • 4 me toos
  • 6 replies
  • Problem
  • In Progress
  • Archived
Photo of RogerH
Can no longer recommend viasat due to inconsistent performance and slow speed
I have been a subscriber for the past 2 or 3 years and up until about a month ago was satisfied with the performance, however there times...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Martha VanLandingham
Losing data
I may be late to this party but between the first of April, 2018 and June 24th reset of my data allowance, I was loosing 50GB of data in ...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of david lightsey
speed questions?
I have good speeds most of the time ranging from 7 mps up to 30 mps.   I don't really see much difference in load times for web pages   b...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Alex
Our new satellite has spread its (solar) wings!
It's a long journey up to its orbital slot, but our latest satellite, ViaSat-2, just completed a couple of major milestones: deploying it...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Dontrellz Page
Everybody have VS2 but I can’t even get it that too bad for me I want the unlimited plans too
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Colton Rutledge
Ridiculous
Not what I signed up for
  • 1 me too
  • 11 replies
  • Problem
Photo of Laura Schneberger
Why is price different due to location?
I cant keep paying more and more, was going to move to viasat but bronze plan is now 70 going up to 100 with lease so 120 a month? Thats...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Deku (The #1 Hero Data Saver)
Remember!!! the kittys are out of school now!!! sooo ive gots 3 tips for yall!!! :3
JIYA GUYS!!! >:3 and today i just wanted to say to yall guys that... tommorrow is gonna be memorial day :3 so of course... during the hol...
  • 3 me toos
  • 4 replies
  • Idea
  • Not Planned