Conversations

Photo of Boomer
Use my own router
We recently signed up with Exede/Viasat and are very unhappy with the speeds. Customer service is dismal. I've been told by a tech savv...
  • 3 me toos
  • 19 replies
  • Question
  • Acknowledged
Photo of Ron
Maximum distance between dish and modem
I'm wondering how far I can locate my Exede dish from my modem to achieve a more permanent location free of tree branch obstructions.  It...
  • 1 me too
  • 6 replies
  • Question
Photo of Loretta Duncan
Speed in KB/s NEVER mbps!
My speed is measured in KB/s regardless of my data usage! Can't get cell service where I live . NO high speed Internet available no opti...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Tara Holliefield
Horrible Experiences from the 1st day!
So my husband and I signed up for Direct Tv, we were not told that Viasat would be our internet provider, we assumed att. But we were out...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Michael James
Slow Speeds during "free zone"
  I have been having problems with slow speeds during the so called "free unlimited zone". here is is 4 am and there is nothing wrong wit...
  • 4 me toos
  • 9 replies
  • Problem
  • In Progress
  • Archived
Photo of rokendra lewis
Is exede better than Hughes net
  • 1 me too
  • 6 replies
  • Question
Photo of Jeromy
Exede questions and need of explaining.
Hi, my name is Jeromy, a current HughesNet customer and I've been looking into this for my parents, which they are not the most technical...
  • 1 me too
  • 13 replies
  • Question
  • Answered
Photo of 857gamer .
I can't make a My Exede account?
I'm attempting to make a My Exede account to switch plans, and after entering the MAC address located on my Exede modem, along with the h...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Marc Matthew
Can you have more then 1 modem per sattelight?
I have a WIFI hookup but Im picking up other peoples signals and its messing my own connection up, I have 2 computers in the house, is it...
  • 1 me too
  • 7 replies
  • Question
  • Answered
  • Archived
Photo of Matt W
Sporadic web outages
I think my Exede internet is maybe starting to mess up again. Five months ago I had a bad modem that needed replacing, but I don't know w...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Brandy McGinn Knighting
Intermittent Outages
For about two months now we have been experiencing intermittent outages. This happens on a cloudless day, no breeze, nothing, and happens...
  • 3 me toos
  • 4 replies
  • Problem
  • Archived
Photo of Greg
Network Connection Down Periodically - For Only A Short Time
Ever since my initial installation (07/11/15), I have experienced short-term interruptions of my connectivity. This happens several times...
  • 2 me toos
  • 6 replies
  • Problem
  • Solved
  • Archived
Photo of Hannah West
My monthly data just restarted and my internet will not load any pages at all
I have my full gigs free and still cannot use my internet
  • 1 me too
  • 2 replies
  • Problem
  • Archived
Photo of Pauline Donahey
flashing modem
My modem keeps flashing all the lights at the same time I have reset it and it is ok until I turn my computer on the next day and it star...
  • 1 me too
  • 3 replies
  • Question
  • Archived
Photo of Nicole Weeks
Service trouble
WORST SERVICE EVER!!!!! Do not get anything associated with this company. Service NEVER worked. I was told upon installation that I would...
  • 1 me too
  • 4 replies
  • Problem
  • Archived
Photo of Bill Kunz
When they say the speed will be "throttled down" once I go over my data limit, what does that mean exactly?
When they say the speed will be "throttled down" once I go over my data limit, what does that mean exactly? If I am getting 15Mbps when ...
  • 2 me toos
  • 8 replies
  • Question
  • Archived
Photo of Becky Howell
Speed vs latency
Upload & download speed test results are great, latency is very high & actual connection is terrible, what can I do? I'm waiting FOREVER ...
  • 1 me too
  • 5 replies
  • Question
  • Archived