Conversations

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App issue
Can you please fix or inform the appropriate department to fix this false error in the app. This has been going on for over a month and I...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
App issues
Seems that each time the modem firmware is updated and / or the iOS app is updated something gets broken within the app. As of the last ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nathan Hart
VS2 Modem Lights
Hey Brad!! They just pushed a new firmware to the Spock modem and now all 3 blue lights won’t turn on anymore. Everything is working, but...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
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VS2 Modem is a mess!!!
When is this other modem router issue going to be addressed??? Look at this report from the Viasat app. I have a single iPhone on my netw...
  • 1 me too
  • 3 replies
  • Problem
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My first VS2 issue. . .
I have encountered my first issue. And it happens every single time without fail. If signal is lost to a storm, the modem successfully...
  • 1 me too
  • 3 replies
  • Problem
Photo of Nathan Hart
Have they lost their minds??
Gold 12 with 65 gigs. . . Wait for it.. . $200 a month!!!!!! Where is all this good will that people here keep saying that Viasat posses...
  • 4 me toos
  • 12 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
Oops. . .
Hot off the press. . . He added that the ViaSat-2 satellite is due to come online this summer and plans are under way for the launch ...
  • 1 me too
  • 7 replies
  • Problem
Photo of Nathan Hart
Lies from the start
Looking online for news regarding all the issues of VS2, especially after the unlimited plans have been terminated and many areas have st...
  • 3 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of Jtwes
Unhappy with service
The FCC should make some common sense regulations like. 1) If a internet provider cannot provide you with there advertised speed at least...
  • 3 me toos
  • 16 replies
  • Problem
  • Solved