Conversations

Conversations 1 - 20 of 36
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Upload Speed Issues
New firmware again, and having issues. My upload speed has always consistently been 5 mb/s and now upload is running between 190kb and 50...
  • Nathan Hart, 6 days ago

  • 1 me too
  • 0 replies
  • Problem
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App issue
Can you please fix or inform the appropriate department to fix this false error in the app. This has been going on for over a month and I...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
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One year with VS2!
June 1st made 1 full year on VS2 for me. And after one year my speeds are still 50% higher then what I pay for 24/7. The first few month...
  • 1 me too
  • 3 replies
  • Praise
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App issues
Seems that each time the modem firmware is updated and / or the iOS app is updated something gets broken within the app. As of the last ...
  • 1 me too
  • 1 reply
  • Problem
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Viasat App
Can a request be put in to add a feature to the Viasat app? I’d like to be able to monitor signal strength from within the app. Similar t...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
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Viasat Browser
I am loving the Viasat browser. Have installed it on all computers at both houses, at work, and the cell phone, even though I only have s...
  • 1 me too
  • 5 replies
  • Praise
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Sling TV
Just signed up for Sling TV. They have a $15 a month deal for the first 3 months so had to try it out. I’m really impressed , works just ...
  • 1 me too
  • 3 replies
  • Praise
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VS2 Modem Lights
Hey Brad!! They just pushed a new firmware to the Spock modem and now all 3 blue lights won’t turn on anymore. Everything is working, but...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
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Pluto TV
I seem to have come across an anomaly occurring on VS1 & VS2. It seems Pluto TV accessed with a FireStick bypasses the video resolution s...
  • 1 me too
  • 5 replies
  • Question
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Congested beam throttling priority?
If your beam is congested are Bronze subscribers throttled earlier and more aggressively then a Gold subscriber or is it all done evenly?
  • 1 me too
  • 1 reply
  • Question
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Beam closed
I’m both surprised and kind of impressed. My small beam in central Virginia is closed to new subscribers. It was only opened on 6/1/18. D...
  • 2 me toos
  • 7 replies
  • Question
  • Acknowledged
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VS2 Modem is a mess!!!
When is this other modem router issue going to be addressed??? Look at this report from the Viasat app. I have a single iPhone on my netw...
  • 1 me too
  • 3 replies
  • Problem
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My first VS2 issue. . .
I have encountered my first issue. And it happens every single time without fail. If signal is lost to a storm, the modem successfully...
  • 1 me too
  • 3 replies
  • Problem