Conversations

Conversations 1 - 20 of 186
Photo of Thomas Kindle
BUFFERING
We just moveed into our mew home last week and I had viasat installed 3 months ago, I can get online with my phone and laptop but I am ha...
  • 1 me too
  • 15 replies
  • Problem
Photo of Robin K
Camera questions
I'm curious about the model you use. I tried another brand - ZOSI 1080P FHD - and it drops the signal and only works on occasion. I got a...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Al Fuller
Nest camera consuming data
I had service installed last Friday afternoon (Liberty 10) at a weekender house that we purchased. We used the service two days, only int...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Zacary
Bill cycle vs due date
I’m a new Viasat customer and will be getting 2nd bill this month. My question/concern is the bill cycle date vs the due date for bill. I...
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of a_concerned_customer
Speed Issues
So it is clear I am not the only one having issues with their service. It's only been a couple of days now but I've seen a little over 50...
  • 3 me toos
  • 10 replies
  • Question
  • Acknowledged
Photo of Nathan Hart
Viasat App
Can a request be put in to add a feature to the Viasat app? I’d like to be able to monitor signal strength from within the app. Similar t...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Brian
Scheduled installation a no go
I was scheduled for installation today @ 1. Installer called and said the satellite has been down since Thursday...but he could still in...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Thanos
Speed
My plan says that i should get up to 12 mbps but I never get it. “Liberty plans are a flexible and fast way to get high-speed internet, s...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Daryl Miller
Poor pingtest
new Viasat customer. download speeds around 16 Mbps, upload around 5 Mbps, but my ping is between 600 and 700 ms. is that normal?
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged