Conversations

Conversations 1 - 20 of 30
Photo of Jacob Lewis
Billing and Plan Changes
Hey I have a major problem with my bill, I had a plan change without my consent and also someone added phone to my account without my con...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Mohammad Hussein al-Baghdadi
Trace Route to Satellite
My router says that the IP for Viasat is 172.243.136.186. I ran a trace route (tracert) to this and get a non-result indicating more than...
  • 1 me too
  • 1 reply
  • Question
Photo of GBowler
Data Usage WRONG
What is going on with Viasat??  Over the last several months it is tagging our usage as triple or more than it used to - maxing us out da...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Mohammad Hussein al-Baghdadi
Microsoft to ‘warn’ Windows 10 users not to install Chrome or Firefox
See:https://www.theverge.com/2018/9/12/17850146/microsoft-windows-10-chrome-firefox-warning
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Mohammad Hussein al-Baghdadi
Something is rotten in Denmark (Denver)
To paraphrase Shakespeare, something is rotten in Denver.I have noticed for a while now that we have seen nothing from our very worthwhil...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of MEM
I Question Data Usage and How Viasat Calculates It
I have nine years of history concerning my data usage. I consistently use between 300 mb and 360 mb per day. I have no children in the ho...
  • 3 me toos
  • 21 replies
  • Problem
  • Acknowledged
Photo of Earl Louks
Pricing
This is way over priced.   I am getting  75mg  d/l   for $45.00   a month
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of MEM
How to Stop Annoying Videos from Playing to Reduce Data
How to Stop Annoying Videos from Playing to Reduce Data I have experimented with Java on and off, flash on and off, Popups on and of...
  • 2 me toos
  • 12 replies
  • Question
  • Acknowledged
Photo of VeteranSatUser
Just saw a Viasat commercial on Fox News
For those who have seen it, what are your thoughts? Mine? Well....they state it is 3x faster than standard DSL. You can stream vid...
  • 1 me too
  • 16 replies
  • Question
Photo of Viasat Tech
Unlimited
I was told on September the 28th Exede will be offering Unlimited in my area on beam 329 we just got the Freedom 150gb a month back is th...
  • 2 me toos
  • 13 replies
  • Question
  • Answered
Photo of Nyanch
Thinking of switching over; unsure of Viasat's stability.
Hi, I'm currently thinking of switching over from Blue Ridge's 50mb/s plan to Viasat's, however after reading a lot of posts here I'm a ...
  • 1 me too
  • 12 replies
  • Question
  • In Progress
Photo of Robert
poor signal
i used to ping and get 20-44 Mbps speeds now i ping and can only get 1-4Mbps and it keeps dropping signal they seem to be using nothing b...
  • 1 me too
  • 1 reply
  • Problem
Photo of gail
Viasat company abuses it's customers!
Worse internet service and customer service I've ever seen in my life! The lies that were told by the rep blows my mind! Internet drops o...
  • 1 me too
  • 23 replies
  • Problem
  • Archived
Photo of Mike
Treated Like Crap with Email to Prove it
The "ViaSat Listens" people are deliberately messing with me.  Look at this exchange where they deliberately don't answer my question: >...
  • 1 me too
  • 11 replies
  • Problem
  • Solved
Photo of Stephanie F
Up to 25 Mbps!!!
Anyone pay for "up to 25 Mbps" and consistently get less than 1Mbps even before the 60 gig limit is reached?
  • 4 me toos
  • 21 replies
  • Question
  • In Progress
Photo of Dontrellz Page
Internet too slow doing Liberty Pass
I hate doing the peak hours it’s get slow like this I hate slow internet connections and yes I ran out of data I’m on the Liberty 50 I ju...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Stephen Rice
30 Days of heartwarming Viasat facts
As a retort to the vile and petty lies that we, the benevolent and caring customers of Viasat have endured, I have decided to fight fake ...
  • 4 me toos
  • 37 replies
  • Praise
Photo of Jennifer Wolsey
I am currently on Hold for 1 hour and 23 minutes to Cancel my Exede Account.
I am currently on Hold for 1 hour and 23 minutes to Cancel my Exede Account. I ask to speak with a Supervisor because they billed me toda...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
  • Archived
Photo of Chaim Isaac Lipschitz
The Grass Is Not Greener on the Other Side of the Fence
Here is one example of a recent post on the Hughesnet forum. Customer satisfaction at Hughesnet seems to about the same as at Viasat. Con...
  • 1 me too
  • 5 replies
  • Idea
  • Not Planned
Photo of bill nord
Redirecting my Brower Request
I recently opened my browser and input an address to a website,  Instead of the website page opening, I get the following page: First of...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
  • Archived