Conversations

Conversations 1 - 20 of 25
Photo of gagat
Terrible Customer service
What a joke. It usually takes me 20 days to use my 10 GB but this time they claim they reset my useage and somehow I used 16 GB in less t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Nadine
Elder Fraud
I had to upgrade to a new router over a year ago. A tech came to my house and put in a new router.  Since then, I have been billed for bo...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Jen
PLEASE BEWARE
Buyer beware!!! If you don’t have to use Viasat, please don’t. I cannot post the background of issues I’ve had with this company. I’ll...
  • 1 me too
  • 3 replies
  • Problem
Photo of Renee Saar
Data usage
Would someone please explain how it’s possible for 2 people in a home to use up 100 GB of data in 2 days? My data reset and was used up w...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
App issue
Can you please fix or inform the appropriate department to fix this false error in the app. This has been going on for over a month and I...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of VeteranSatUser
So Long, Farewell
First of all, I would like to thank Viasat for 13+ years of reliable satellite internet service. While there have been times I have been...
  • 2 me toos
  • 11 replies
  • Problem
  • Archived
Photo of J&J
@ ViaSat, take -2
Either you are an ISP or you're not. I can't even access my email because my speed is so slow.  I tried to perform a speed test and my ...
  • 4 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of J&J
@ ViaSat Inc.
I expect to get what I pay for. I'm a pissed-off California consumer.  We sue companies here, a lot, and we win. We are known around the ...
  • 1 me too
  • 11 replies
  • Problem
  • Acknowledged