Conversations

Conversations 1 - 20 of 84
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fixed wireless
I came across this Viasat ad today stating that Viasat can offer fixed wireless. I highlighted this claim by Viasat below. I called the...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Paul D
Good Internet Service
I have had Viasat for 9 months now and its been a good internet service. I consistently get over 25 Mbps most of the time closer to 40. I...
  • 1 me too
  • 4 replies
  • Praise
  • Archived
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Terrible Customer service
What a joke. It usually takes me 20 days to use my 10 GB but this time they claim they reset my useage and somehow I used 16 GB in less t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Nadine
Elder Fraud
I had to upgrade to a new router over a year ago. A tech came to my house and put in a new router.  Since then, I have been billed for bo...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
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An Unexpected Viasat Hook
I was considering changing from Viasat to fixed wireless, which is a recent new option for me. However, I think I will stay with Viasat. ...
  • 1 me too
  • 7 replies
  • Problem
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No Longer Open for Comments
OK moderators. I am stumped. You closed my posted question from a few hours ago. Did I violate a forum policy? Are options to Viasat not ...
  • 1 me too
  • 4 replies
  • Question
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Return of Equipment
For the moderators. Paragraph F of the Customer Agreement states:F. Return of Equipment. Additional charges will apply as specified in t...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
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Opportunity to Leave Viasat
SCS Broadband – AcelaNet LLC I was just contacted by SCS Broadband as a replacement for Viasat. This is a new option for me that has ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
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IP Addresses
Although I am not throttled, I continue to have lots of loss of connectivity. From my modem web page, I see an IP address of 10.170.166.1...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of M.E.M.
Amazon Cloudfront
I noticed that a substantial ( approx 1 GB) unexpected download occurred overnight to my Windows 7 PC. My Asus router attributed this to ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jen
PLEASE BEWARE
Buyer beware!!! If you don’t have to use Viasat, please don’t. I cannot post the background of issues I’ve had with this company. I’ll...
  • 1 me too
  • 3 replies
  • Problem
Photo of Renee Saar
Data usage
Would someone please explain how it’s possible for 2 people in a home to use up 100 GB of data in 2 days? My data reset and was used up w...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
App issue
Can you please fix or inform the appropriate department to fix this false error in the app. This has been going on for over a month and I...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
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Wildblue Email problems
I have several email accounts that end in  *.wildblue.net. Today I received an email from the WildBlue email administrator saying that ch...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged