Conversations

Conversations 1 - 20 of 202
Photo of Ron
Maximum distance between dish and modem
I'm wondering how far I can locate my Exede dish from my modem to achieve a more permanent location free of tree branch obstructions.  It...
  • 1 me too
  • 6 replies
  • Question
Photo of Raven Blakely
Help, need to pay bill
I am an exeded customer but lost my wallet so i need to change my payment method with you, and i have no idea how to do that because itsn...
  • 1 me too
  • 3 replies
  • Question
Photo of Tim Taylor
How do they claim 30 mbps is high speed and faster than dsl? I have dsl at 100 mbps, and less $ per month. than
HUH?
  • 2 me toos
  • 10 replies
  • Question
  • Acknowledged
Photo of An0nG33k
Factory reset my modem, now it’s broke.
So I needed to forward a port in my router(new Viasat WiFi modem) and I couldn’t get the default credentials on the unit to get me access...
  • 1 me too
  • 19 replies
  • Problem
  • Acknowledged
Photo of LAW
Why do I loose signal everyday?
Every afternoon between 2  and 7 I loose my internet for anywhere from a few seconds to up to a few minutes. I have been on the phone wit...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of mferner
VIASAt2 deprioritized already
So u mean to tell me that my beam is CONGESTED already? download speed is 0.29 as of 9:15PM and I have the 50mbps plan and I have used ab...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 30 replies
  • Article
Photo of Becky D. Fletcher
I need my wifi password and have been trying to get it for 3 days. Please help i am a bit frazzled
PLEASE help I have been effing with this and need it solved! If you solve this I will send you a cookie
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of John Postizzi
This Outage Is Causing Some Nerves to Fray
Times like this bring out the best and worst in people. Just imagine how it was and is for the poor people in Puerto Rico. Some still don...
  • 4 me toos
  • 14 replies
  • Praise
Photo of Traci
Internet Outage 6/27
No internet
  • 34 me toos
  • 62 replies
  • Problem
  • Archived
Photo of wm4bama
FBI To America: Reboot Your Routers, Right Now
The FBI has issued a dire warning to everyone who has a router in their home. The Internet Crime Complaint Center sent a rare Public Serv...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of aerosick
My Personal Review of Satellite Internet (SI)
My learning curve about satellite internet (SI) has taught me the differences between this and wired service. My local Dealer told me th...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Cindy
VIrus protection extra needed
Now that I am using the VIASAT web browser, do I need to buy and install an antivirus too?
  • 1 me too
  • 21 replies
  • Question
  • Answered
Photo of TheName141 .
What does ViaSat want back when you cancel?
Well, account holder has died.. Unfortunately the place is loss as well.  I was wondering if ViaSat wants anything more than the Modem ba...
  • 1 me too
  • 12 replies
  • Question
  • Acknowledged
Photo of Micheal Rainwater
why does my Internet turn itself off frequently
lately my connection will be working just fine and the weather will be clear and bright outside but the signal (even before I use all my ...
  • 2 me toos
  • 1 reply
  • Question
Photo of VeteranSatUser
Speeds continue to deteriorate
Just wondering what others are seeing this evening. Satuday, April 7at at 10:30pm.  Still way under priority data.Download :: 292 kbps wi...
  • 1 me too
  • 14 replies
  • Question
Photo of Marilyn
wind?
Why doesn't my Wildblue internet work when it is windy? It is very frustrating when I cannot get on when needed due to wind!!!!! 
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of elchicano65 .
Fiber Optic Is Coming...
I just found out, and can't believe that I never did a search on the topic of the fiber optic build out that has been in the works for th...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Spinninghorse
Is Viasat 2 fake news?
All the hype over Viasat 2 since 2013, when I signed on, and it is now April (darn near), almost a year since it went airborne, and no ch...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged