Conversations

Conversations 1 - 20 of 196
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 29 replies
  • Article
Photo of wm4bama
FBI To America: Reboot Your Routers, Right Now
The FBI has issued a dire warning to everyone who has a router in their home. The Internet Crime Complaint Center sent a rare Public Serv...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of An0nG33k
Factory reset my modem, now it’s broke.
So I needed to forward a port in my router(new Viasat WiFi modem) and I couldn’t get the default credentials on the unit to get me access...
  • 1 me too
  • 18 replies
  • Problem
  • Acknowledged
Photo of aerosick
My Personal Review of Satellite Internet (SI)
My learning curve about satellite internet (SI) has taught me the differences between this and wired service. My local Dealer told me th...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Cindy
VIrus protection extra needed
Now that I am using the VIASAT web browser, do I need to buy and install an antivirus too?
  • 1 me too
  • 21 replies
  • Question
  • Answered
Photo of TheName141 .
What does ViaSat want back when you cancel?
Well, account holder has died.. Unfortunately the place is loss as well.  I was wondering if ViaSat wants anything more than the Modem ba...
  • 1 me too
  • 12 replies
  • Question
  • Acknowledged
Photo of Micheal Rainwater
why does my Internet turn itself off frequently
lately my connection will be working just fine and the weather will be clear and bright outside but the signal (even before I use all my ...
  • 2 me toos
  • 1 reply
  • Question
Photo of VeteranSatUser
Speeds continue to deteriorate
Just wondering what others are seeing this evening. Satuday, April 7at at 10:30pm.  Still way under priority data.Download :: 292 kbps wi...
  • 1 me too
  • 14 replies
  • Question
Photo of Marilyn
wind?
Why doesn't my Wildblue internet work when it is windy? It is very frustrating when I cannot get on when needed due to wind!!!!! 
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of elchicano65 .
Fiber Optic Is Coming...
I just found out, and can't believe that I never did a search on the topic of the fiber optic build out that has been in the works for th...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Spinninghorse
Is Viasat 2 fake news?
All the hype over Viasat 2 since 2013, when I signed on, and it is now April (darn near), almost a year since it went airborne, and no ch...
  • 2 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Mindy Maples
Unhappy with data usage
Last month I had to buy extra MG and it still didn't speed up the service but you had no problem charging my account. This month, in onl...
  • 2 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Plumby
Installation issue
The sales man didn't tell us it was satellite internet or that it would be a 2 year contract. The installer came out and installed everyt...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
Some truth at last!!!
Finally! The beans have been spilled!!! Feast your eyes on this!!! https://www.spaceintelreport.com/vias...
  • 1 me too
  • 15 replies
  • Question
  • Acknowledged
Photo of Barry Stubbs
Great Plans for New Customers...NOT for Existing Customers!
I saw on Facebook yesterday that ViaSat was offering these new, amazing unlimited plans with higher speeds.  I went to the ViaSat website...
  • 7 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Dawn Kopman Whidden
Unhappy with modem situation
INsanity... YOU HAVE TO USE their modem. If it has a problem, or your Satellite isn't working and they can't fix it over the phone you ha...
  • 2 me toos
  • 12 replies
  • Problem
  • Acknowledged
Photo of Tim Taylor
How do they claim 30 mbps is high speed and faster than dsl? I have dsl at 100 mbps, and less $ per month. than
HUH?
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of Rebecca Combs
Why can't I switch from the unlimited plan to a smaller data plan?
I used to be able to switch between plans before, but now that I've switched to the largest (most expensive) plan, I can't downgrade. I'v...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Gary
Gonna Be A Long & Slow 2 Years
I am a new customer taking "advantage" of one of the new plans and I fear that it is going to be a really long and slow 2 years. I had D...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged