Conversations

Conversations 1 - 20 of 174
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Sabin
No service, modem issue
I'm posting here in hopes someone might know some sort of trick that might fix my modem issues without having to have a repair tech come ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of olysounder89
How to get an unlimited plan?
For a while, I saw an unlimited plan (silver if I remember right) in my account, and tinkered at the idea of switching even though my cla...
  • 1 me too
  • 4 replies
  • Question
Photo of Ed Galle
New Viasat Wifi Gateway in Bridge Mode - Disables VOIP phone service?
I just upgraded to the new Unlimited Gold plan which came with the new (triangular) ViaSat WiFi Gateway modem/router. I also have the VOI...
  • 1 me too
  • 8 replies
  • Problem
  • In Progress
Photo of Mike
V2 Modem update last night?
So, I'm away from home... and I lost connectivity with my house at 2:45am EDT this morning (7/3/18).  Can anyone tell me (So I don't worr...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Roger Winters
Went to 25 Mbps Dec 17, OK for awhile now get less than 12Mbps but pay for 25. said testing new sat, will check hughes soon if not fixed
switched to 25 Mbps and 25 Gigs data 1 Dec 2017, was good for a while but now I regularly get slower speeds than when I had 12Mbps. Now I...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Deku
Please make another tool like you guys did when we where able to see what our data went to and plus, worried about my web browsing privacy!
OH PWETTY PWEEZ!!! MAKE ANOTHER TOOL LIKE YOU GUYS DID BACK WHEN IT WAS CALLED EXEDE BACK THEN!!! that tool was SO TOTALLY AWESOMENESS!!!...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of Deb Fo
The Viasat Internet app is available for download. Why only for mobile devices?
Why can't I get the same information on my desktop?
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Brandon Freeman
Unhappy Customer
Inconsistent Speeds - 50 GB plan - Not over my data cap and speeds are horrible to say the least (see attached image)
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Steve Grdinich
Charge for Service call for bad installation?
So I've had wild blue then excede then liberty. Never a problem, always stable. Last month I upgraded to unlimited and the modem has been...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Michelle May
Don't have internet connectivity 5 days after installation. I've been told it's a weather/Gateway problem. Murphy, NC
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of MEM
Comments from a Long Time User
I started this service when it was Wildblue in August of 2009. I am still with these people because I have no other alternative. Wildblue...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Tyler Johnson
Can anyone explain why my Liberty Pass just stops working for weeks on end??
So we switched to the Liberty 12 a few months back and it worked great for a few weeks then a storm came through and our service went out...
  • 1 me too
  • 3 replies
  • Question
Photo of Rique
Need help to enable remote access (Google WiFi, Plex server)
Hello all, It's been a while... work has been totally cray-cray, as the cool kids like to say. I'm having an issue where, after having ...
  • 1 me too
  • 2 replies
  • Question
Photo of Christy Roberts
Understanding Unlimited with 35 GBS
Okay so the plan I signed up for says unlimited then states that I have a 35 GB's data plan limit. The Bronze Unlimited plan is what I go...
  • 1 me too
  • 5 replies
  • Question
Photo of Tres Bien
Is there a pattern here with plans and customer experience with those plans?
I do not hear any complaints from the Gold 50 folks.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of wm4bama
Comcast: We've stopped throttling speeds for heavy internet users, for now
Hope this is the beginning of the end of throttling.... Comcast says it's ended its practice of slowing traffic for heavy internet users...
  • 1 me too
  • 4 replies
  • Praise
Photo of michael3245
Happy with service
Happy with VIASAT Service Happy with VIASAT Service   I did read the community posts about people saying not to leave land line ...
  • 2 me toos
  • 7 replies
  • Praise
Photo of Dontrellz Page
Everybody have VS2 but I can’t even get it that too bad for me I want the unlimited plans too
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Martin Seebach
XMAS port scan attack from WAN (rotating I/Ps)
logs show new hits constantly. how can it get through satellite, dish and modem? what can I set to stop this and stonewall it? this conte...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress