Conversations

Conversations 1 - 20 of 198
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Keith
Ripped off again
Just joined this forum and glad to see it isn't completely edited, some bad stuff gets through. Salesman never mention contract which he ...
  • 4 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of Ethan Farrell
Slow speeds Congested beam
Hello, I've got the Unlimited Silver 25 Plan. My speeds have been pretty slow lately. Especially today/this evening. I restarted my route...
  • 2 me toos
  • 17 replies
  • Problem
  • Acknowledged
Photo of Sheri Hill
Removing equipment
I have to remove the equipment from my roof that you installed????? Wtf???!!!!!! I cannot wait to cancel this horrible service, but for y...
  • 5 me toos
  • 8 replies
  • Question
  • Acknowledged
Photo of Maggie
Should I switch from Centurylink Maximum 1.5 MBPS?
Any help would be so much appreciated! I currently have internet service through Centurylink with max 1.5 mbps. Both the internet servic...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of yourguytim
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following: Throttle me all you want Viasat, but y...
  • 4 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Mike Siegert
moved my service they changed my plan
I recently moved into the house next door to my old location (about 50 feet away). I called to have my Viasat service relocated to the ne...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Turxio TV
Exede is the worst company via sat is trash please nobody make deals with them
Hey guys good afternoon im back to tell u guys that the agent diana didnt help me at all they never contact me back like they said they w...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Jason Herman
Complaint
Direct TV pitched me Viasat and presented it as a bundle package. First and foremost Viasat has the worst hold times I have ever seen. My...
  • 1 me too
  • 8 replies
  • Problem
  • In Progress
Photo of crystal3tech .
temporary suspension message has unusable links
I'm still sometimes getting suspended.  Just happened Oct. 1 without a warning email.  Just poof!  To make things worse, the Attention! m...
  • 1 me too
  • 0 replies
  • Problem
  • In Progress
Photo of Dontrellz Page
What Happened With Viasat 2
What happened to the plans because I went on Exede.com I put in my zip code service not available in my area so it’s been going on like 2...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of yourguytim
Oh Shoot! It’s the End.
OH CRAP. AN ALIEN STARSHIP JUST CRASHED INTO THE VIASAT SATALITE. MY SPEEDS GOT FASTER. WAY BETTER TAHN LAST NIGHT DESPITE THE WRECK.
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of yourguytim
My review of Viasat and how to fix it.
I have had Viasat/Exede for around 8 years. I’ve been pleased at times and sometimes very disappointed. Lately very disappointed. I l...
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of yourguytim
How does the night shift router work? Better or worse?
My speeds have been jumpy lately. Wondered if it had anything to do with new night shift router I bought.
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Antione Page
What happened to Viasat Plans??
What happened to the plans because I went on Exede.com I put in my zip code service not available in my area so it’s been going on like 2...
  • 1 me too
  • 0 replies
  • Question
Photo of jesse
Unlimited silver is not unlimited!!!
Was wondering why my internet was running slow until I read the fine print saying when you exceed 150 on the UNLIMITED Silver plan, they...
  • 3 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Jim Hines
Viasat having install issues and not coming clean
So I called Viasat 800 number on July 13, 2018. Was told they are not accepting new customers (I live in Western KY, 42376) but that I co...
  • 4 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Vonda Hoover
Internet speed slow just buffering
My wifi is steadily buffering on any selection on my fire stick tablets and phones
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Bill F
Hello Everyone! i would like to ask a question about viasat service
Hello Everyone! i would like to ask a question about viasat service i am looking at the silver 25 unlimited is it all they say it is we d...
  • 1 me too
  • 9 replies
  • Question
  • Acknowledged