Conversations

Photo of Kevin
I had a some what bad 1st day... Had me worried!
Hey its Sunday night. Ufc fight night. I've been on all evening. Very few if any buffering moments. I'm relieved. I was worried for sure....
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Kevin
Matt B do you get emails?
After initial receipt of case#, then initial contact with you, I get no contact again. Do you not recieve emails after the initial conta...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of Terrance Austad
Since ViaSat conversion slow expensive service. So SAD as our President is fond of saying
When I changed over in July 2017 from Hughes Net my download speed with Excede was Amazing... now not so much... before I could download ...
  • 2 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Nathan Hart
Seriously are VS-2 plans available ANYWHERE?
I have typed in every zip code I know and many of major cities. Not one returns a VS-2 plan. Am I missing something or are we not being t...
  • 1 me too
  • 17 replies
  • Question
  • Acknowledged
Photo of Kevin
Would it make sense that the exede wireless routers are slow?
I connected an old ( at least 6 years old) netgear router to the exede modem/router and I'm getting much better download speeds. Or is my...
  • 1 me too
  • 4 replies
  • Question
Photo of Barry B Bell
Pole Mount Install
I have an installation coming soon, it will be a pole mount install (I rent and cannot mount on house), will a concrete base for the pole...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Larry Forehand
Plans and Pricing
I am currently an Exede customer with the "Silver Unlimited" plan. I am paying $150 per month, before "add-ons" and taxes. If I go to the...
  • 1 me too
  • 3 replies
  • Question
Photo of Suzy Evans
Sick of this
I have had this internet service for three months, speed is almost nonexistent. I asked when I signed up if there was enough speed to wat...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Jennifer Elliott-Meeks
Horrible service
This is the WORST internet company I have EVER done business with. Slow service can never get on the internet in the evenings bc there's...
  • 4 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Gary
New Customer: Looking for POSITIVE Viasat Stories
Hello all, I am a new customer to Viasat because AT&T closed down their DSL service and my only other option was satellite ... so, here ...
  • 1 me too
  • 16 replies
  • Question
  • Acknowledged
Photo of michelle leney
This service sucks!
This service sucks! Fix it! Now! I can barely upload this post!
  • 1 me too
  • 3 replies
  • Problem
Photo of Kevin
How is this service with PSVUE?
I am not saying I expect top notch all the time. But for the money, I'm not getting any where near 25 mbps. I haven't tested above 5 mbps...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Kevin
I had my service installed today. Silver 25 plan.
I was really hoping for faster speeds. But it is raining today, bad. I guess that's one reason and congestion? I getting about 3mbps give...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Kevin
Still no service offered, 40475
Ive called last month and just now. I still can't get service in my area. No land line service, no satellite service, nothing but cellula...
  • 1 me too
  • 8 replies
  • Question
  • Answered