Photo of Joe Riels
Modem is in scanning mode all the time.
About two weeks ago my modem would enter the loop of scanning then connect. Sometimes it would fix itself, others, i would reset and it w...
  • 3 me toos
  • 9 replies
  • Problem
  • Solved
Photo of Ary Menaka
The internet speed slowing down after the first month service
On the first month im using exede the speed are excellent 10 Mb or above speed. But after that its have been really slow sometimes 2 Mb a...
  • 4 me toos
  • 8 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Old Labs (VS1-329-L12FZ)
Just a heads up...
Early reports coming in from elsewhere that a new modem update is being rolled out. Version UT_2. Perhaps some relief on the wa...
  • 1 me too
  • 6 replies
  • Announcement
  • Archived
Photo of Joe Riels
Just wondering if I'm the only one?
New customer. Signed up for the freedom plan. Today I have no service. When I try to get online I am taken to the "service activation" pa...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived