Why no help
Why is no one trying to help. Calling customer service does no good. Emailing viasat listens does no good. There is a problem with the DN...
James Paramore
Joined on February 1, 2017
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No internet again
Same problem again. Been going on a week now. Modem is working, all lights on, stats look good. But I have no connection. Windows can not...
Down again
Problem continues. Can not resolve a webpage. DNS server can not be found. Mods please respond to this problem and get some one to fix it...
No internet
No internet this morning. Modem is connected, all lights on, stats look good. But can not connect to anything.
viasat browser problem
When opening Google search page the cursor is in the wrong place. It is sitting above the box you type in. Clicking in the box does not m...
Browser Problem
The adblock that was added to the browser a few weeks ago is blocking all the sites I pay bills on. White listing the sites does no good,...
No service, modem issue
I'm posting here in hopes someone might know some sort of trick that might fix my modem issues without having to have a repair tech come ...
No connection
Modem not connecting today. Any known problems. I'm in south georgia. I have reset it many times, it came back on once but went out again...
Viasat Browser Problems
So I had to stop using the Viasat browser and go back to Chrome. Kept having problems with the cursor not showing in the correct position...
No connection
I lost connection around 3pm today. The modem is stuck in scanning mode. I tried resetting several times, but it does not help. Anyone el...
Has Exede / Viasat lost your Trust
Has anyone else experienced what I have? I could go on and on about what was sold, promised agains what reality is. I have been mislead ...
I Question Data Usage and How Viasat Calculates It
I have nine years of history concerning my data usage. I consistently use between 300 mb and 360 mb per day. I have no children in the ho...
New Service installed and it sucks
New service installed today at 11am. Speed test was 14mbps with a 25 mbps silver plan. Now its 9pm and i can barely surf or load web page...
Data Usage issues continue - new info (Chromecast is NOT to blame)
Hello Viasat reps and community, Sadly, our data usage issues are continuing - and I have new information. As mentioned in an earlier p...
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
Wierd problems
Connection keeps going in and out. Sometimes the bottom 3 lights will flash rapidly, but no connection. Stays off from 30 seconds to one ...
Internet Outage 6/27
No internet
Problems
Had a storm last night and lost connection. Shut down and went to bed. This morning when I turned back on I have no internet. I rebooted ...
FBI To America: Reboot Your Routers, Right Now
The FBI has issued a dire warning to everyone who has a router in their home. The Internet Crime Complaint Center sent a rare Public Serv...
Disappointed in Viasat
Unlimited not what was expected. One unlimited is supposed to be unlimited but it limits us to only 150 GB a month. Also something is eat...