Conversations

Photo of Rique
Data usage issues
First of all, Viasat reps - thank you for what you've done so far in attempting to relieve our concerns with data usage. I know you're tr...
  • 3 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of James Paramore
Why no help
Why is no one trying to help. Calling customer service does no good. Emailing viasat listens does no good. There is a problem with the DN...
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of James Paramore
Wierd problems
Connection keeps going in and out. Sometimes the bottom 3 lights will flash rapidly, but no connection. Stays off from 30 seconds to one ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Francis Matula
Data dispute
I have had Excede for just over 2 years and my contract is up. My plan is $60.00 a month for 10GB. In the beginning I was told that this ...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of James Paramore
My Bill
I got an email stating my payment had not been received. It's due on the first and it is setup for auto pay. My account page shows it pai...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Suzy Evans
Sick of this
I have had this internet service for three months, speed is almost nonexistent. I asked when I signed up if there was enough speed to wat...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged