Conversations

Conversations 1 - 20 of 28
Photo of James Paramore
Why no help
Why is no one trying to help. Calling customer service does no good. Emailing viasat listens does no good. There is a problem with the DN...
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged
Photo of James Paramore
No internet again
Same problem again. Been going on a week now. Modem is working, all lights on, stats look good. But I have no connection. Windows can not...
  • 1 me too
  • 7 replies
  • Problem
Photo of James Paramore
Down again
Problem continues. Can not resolve a webpage. DNS server can not be found. Mods please respond to this problem and get some one to fix it...
  • 1 me too
  • 2 replies
  • Problem
Photo of James Paramore
No internet
No internet this morning. Modem is connected, all lights on, stats look good. But can not connect to anything.
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of James Paramore
viasat browser problem
When opening Google search page the cursor is in the wrong place. It is sitting above the box you type in. Clicking in the box does not m...
  • 2 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of James Paramore
Browser Problem
The adblock that was added to the browser a few weeks ago is blocking all the sites I pay bills on. White listing the sites does no good,...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of James Paramore
No connection
Modem not connecting today. Any known problems. I'm in south georgia. I have reset it many times, it came back on once but went out again...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of James Paramore
Moving Dish for New Roof
Hurricane Micheal did a lot of damage to my roof. My roofer suggest I will need a new one. The adjuster has not looked at it yet, but wil...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of James Paramore
Viasat Browser Download
Is there a Viasat Browser .exe download? I'm building a new system and I don't want to fool with Edge, or any other browser to begin with...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of James Paramore
No connection
I lost connection around 3pm today. The modem is stuck in scanning mode. I tried resetting several times, but it does not help. Anyone el...
  • 1 me too
  • 4 replies
  • Problem
Photo of James Paramore
Cleaning Dish and Tria
I have a lot of pecan trees and a huge oak tree that puts out lots of pollen. My dish gets covered with it, and the tria eye?, has a gree...
  • 1 me too
  • 1 reply
  • Question
Photo of James Paramore
New Browser Home Page
Not liking the new Viasat browser home page. I keep my shortcuts on the top bar, don't want them on the home page. How do I get rid of them.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of James Paramore
Wierd problems
Connection keeps going in and out. Sometimes the bottom 3 lights will flash rapidly, but no connection. Stays off from 30 seconds to one ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of James Paramore
Problems
Had a storm last night and lost connection. Shut down and went to bed. This morning when I turned back on I have no internet. I rebooted ...
  • 2 me toos
  • 3 replies
  • Problem
  • Archived
  • Merged
Photo of James Paramore
No plans on account page
The three plans that were on my account page for the last month or so are gone and have been replaced with a message to call for a plan c...
  • 1 me too
  • 2 replies
  • Question
Photo of James Paramore
Faster Speeds
I am on the Unlimited Bronze 12 plan. I did a speed test this morning around 9:30am and got over 18Mbps. This afternoon I did another spe...
  • 1 me too
  • 3 replies
  • Praise
Photo of James Paramore
Question about speeds
I just did a speedtest on my PC and my phone. On the PC (desktop) connected wireless to my router I get 16.5 Mbps down. On my phone conne...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged