Conversations

Conversations 1 - 20 of 84
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 7 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of James Paramore
New Browser Home Page
Not liking the new Viasat browser home page. I keep my shortcuts on the top bar, don't want them on the home page. How do I get rid of them.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 30 replies
  • Article
Photo of Sabin
No service, modem issue
I'm posting here in hopes someone might know some sort of trick that might fix my modem issues without having to have a repair tech come ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of James Paramore
Unlimited Plans
Do the unlimited plans show your data usage on your account page.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Kyle
Test Trial of Unlimited Gold Plan Before Signing 2 Year Contract
The only way I'm willing to upgrade to the unlimited gold plan and pay $150 - $200 a month is if it will provide sufficient speed and dat...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of James Paramore
Wierd problems
Connection keeps going in and out. Sometimes the bottom 3 lights will flash rapidly, but no connection. Stays off from 30 seconds to one ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of John Postizzi
This Outage Is Causing Some Nerves to Fray
Times like this bring out the best and worst in people. Just imagine how it was and is for the poor people in Puerto Rico. Some still don...
  • 4 me toos
  • 14 replies
  • Praise
Photo of Traci
Internet Outage 6/27
No internet
  • 34 me toos
  • 62 replies
  • Problem
  • Archived
Photo of James Paramore
Problems
Had a storm last night and lost connection. Shut down and went to bed. This morning when I turned back on I have no internet. I rebooted ...
  • 2 me toos
  • 3 replies
  • Problem
  • Archived
  • Merged
Photo of VeteranSatUser
I took the plunge and got a Windows 10 system
So I finally got a laptop with Windows 10. But I got Windows 10 Pro, which is a much more robust OS compared to what Microsoft offered "...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of MEM
I Question Data Usage and How Viasat Calculates It
I have nine years of history concerning my data usage. I consistently use between 300 mb and 360 mb per day. I have no children in the ho...
  • 2 me toos
  • 18 replies
  • Problem
  • In Progress
Photo of wm4bama
FBI To America: Reboot Your Routers, Right Now
The FBI has issued a dire warning to everyone who has a router in their home. The Internet Crime Complaint Center sent a rare Public Serv...
  • 1 me too
  • 7 replies
  • Problem
  • Not a Problem
Photo of fish4bills
Signal extender
Is there a simple way to extend signal?  I can't walk far from the router without losing the signal.
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Aaron Anderson
Check in if you have ViaSat 2 / 50MBps Gold or 100 MBps Platinum available in your area
The easiest way to figure out where the high density beams are would be if all the forum members that have 50MBps or 100 MBps plans avail...
  • 1 me too
  • 7 replies
  • Question
Photo of gm92066
Anyone else get the "Invitation To Upgrade " email?
Pretty hilarious. Even if they were giving it away for free, there is no way I would commit to another 24 month agreement with this sorry...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Gregg Kuljian
Is this normal? I'm supposed to be able to watch youtube videos at 480.
I've been miserable ever since changing from my previous plan to the newer Viasat. If you spend all of your time on youtube, you essentia...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of WGaranti
Disappointed in Viasat
Unlimited not what was expected. One unlimited is supposed to be unlimited but it limits us to only 150 GB a month. Also something is eat...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of VeteranSatUser
Why do some locations need a street address now?
So we all know you can go to the Viasat website and put in a zip code to see what plans are available. Now when I do that for my zip cod...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of mferner
Throttling suggestion
Ok I'm on viasat1 and Have the silver plan and After I go over 150GB Im throttled to 1mbps in the evening time until my plan starts over!...
  • 1 me too
  • 7 replies
  • Idea
  • Under Consideration