Conversations

Conversations 1 - 20 of 214
Photo of Rose
Need tech support
Why would tech support tell you all you lights and #'s are good but they can't get up connected to a website. Then they tell you it closi...
  • 1 me too
  • 7 replies
  • Problem
  • Archived
Photo of rekina smith
slow internet speeds
I have been having slow internet speed for more than two weeks now and finally got tired of it and talked to someone in customer care. T...
  • 11 me toos
  • 7 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Sherry Dirksen
VERY UNHAPPY CUSTOMER
I regret the day I answered my door to the Excede salesman. I would not recommend this to anyone. I've been with them for two months; the...
  • 2 me toos
  • 7 replies
  • Problem
  • In Progress
  • Archived
Photo of Vince
Installation problems
The worst service, promises, and customer service ever experienced in my lifetime. Called for info on Nov 5, signed up for what I was tol...
  • 1 me too
  • 2 replies
  • Problem
  • Archived
Photo of Regina Jamieson
beyond unhappy
A week ago I called customer service to upgrade my package because my monthly limit was close and needed to upload some important informa...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
  • Archived
Photo of donna Toeroek
Usage Problem
Three times over the past year, I’ve been shocked to get a notice that my usage is almost gone.  It happens quickly, over about a two-h...
  • 2 me toos
  • 8 replies
  • Problem
  • Solved
  • Archived