Conversations

Conversations 1 - 20 of 1044
Photo of Lois Freisleben-Cook MD
shamefully slow speed at a new connectyion
I just had internet "gold" service installed so I could have video sessions with a patient who lives in a rural area.  Viasat knew what w...
  • 1 me too
  • 1 reply
  • Problem
Photo of BRENDA GILBERT
THE WORST INTERNET CONNECTION AND CUSTOMER SERVICE EVER!
IF YOU ARE THINKING OF USING VIASAT/WILD BLUE AS YOUR INTERNET PROVIDER. - BEWARE. Know that you are doing so at your peril. We have be...
  • 1 me too
  • 3 replies
  • Problem
Photo of Beth Matthees
Wildblue.net email not working!!!
I cannot get my wildblue.net email to work. One page has me enter my email and password and the next page says its loading... It's been...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Allen Taylor
And the sad story continues....
And the sad story continues....7 days ago I contact Support and Customer Service to inform them that my speed tests are showing less than...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Mark Sheeler
Replacement Modem and Setup
I want to replace my Exede cable modem (it no longer works).  I know it is standard technology, but I need the setup instructions to conf...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of robkunz1
No IP address from Viasat modem in bridge mode to router
My Viasat service was installed today with the new gateway. I want to use it as a modem only so I can connect my Asus RT-AC86U router. I ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Debra Helton Weaver
Viasat 2 speed concerns
Viasat 2 satellite...I was told by customer service reps and technicians that my speeds should never drop to less the 5mbps during peak h...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Mohammad Hussein al-Baghdadi
Microsoft to ‘warn’ Windows 10 users not to install Chrome or Firefox
See:https://www.theverge.com/2018/9/12/17850146/microsoft-windows-10-chrome-firefox-warning
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of TheCatWillStrike
Internet Is Very Fast
Right now Viasat-1 feels like the day when I first had it 6 years ago. I downloaded a 300MB video of a tv show and it took only 90 second...
  • 1 me too
  • 4 replies
  • Praise
Photo of Michael
Words cannot express how angry I am with this service, the tech support, the customer care.
 I am paying for the gold service tier, I am getting 200 kbps. I have gone round and round with tech support. They claim it is congestion...
  • 3 me toos
  • 5 replies
  • Problem
Photo of Karen Cummings Feldi
Internet out 3 rd day installer has no service tech I pay alit if money can someone do something please
[Phone Number Removed]
  • 2 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of Michael
200 kbps
This is the start of my fourth week of 200 kbps. I had an appointment last Monday, the tech was a no show. Then I had an appointment the ...
  • 2 me toos
  • 3 replies
  • Problem
Photo of BBwithdrawls
Feed back from the 3-4 that got Vsat2 plans ?
I have seen very little feedback from the 3 or 4 that got the Vsat 2 plans 50 and 100 Mg , any news ?
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Albert Potter
Lee's Kentucky
Hi I am in need of help I live in India a and had inquired about installing for exede and I had talked to a company in is and they handle...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Oliver
My beam is listed as congested, yet still allows new users. Why?
When calling asking about speed and streaming problems I am told I am on a congested beam. So the beam I'm on has low bandwidth during pr...
  • 2 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of L.L.
ViaSat 2 - Is it fast? is it truly unlimited?
What does “Unlimited” mean? What are users experiencing?
  • 1 me too
  • 9 replies
  • Question
Photo of Chef Maridee Malmberg
Past wild blue customer wanting to ck email
I had wild blue email & haven’t been a customer since they changed name. They said we could still get email, but all I see is messages f...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Dick Merithew
email
is wildblue email website down
  • 1 me too
  • 2 replies
  • Question
Photo of Dean Tate
Help interpreting my modem information...
I'm currently getting 0.0mbps so I'm wondering if any of what I'm seeing here is affecting that speed.
  • 1 me too
  • 1 reply
  • Question