Conversations

Photo of Dan R
Early termination fee
I had it installed on Monday and by Wednesday knew it was all bad. Then Customer "Care" wants to charge me another UNDISCLOSED fee for "e...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Andrea Halley
How long do I have to return equipment?
I recently changed my internet plan and was sent a new modem. I was supposed to send back the old modem but my son tore down the box I ne...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of James Harman
54% of data used with no power
Hi All, Just the facts. I was in a position to not need any internet access through my billing period so thought I would check to see i...
  • 4 me toos
  • 4 replies
  • Problem
  • Solved
Photo of G Mc
Does anyone have a phone number for exede up the latter. I'm tired of talking to the walls.
  • 2 me toos
  • 2 replies
  • Question
Photo of Matt F
Which video games work on Exede Satellite Internet?
As many of you know, satellite internet is not usually an ideal choice for heavy video gamers. Still, many customers have asked us: If I ...
  • 3 me toos
  • 13 replies
  • Announcement
  • Archived
Photo of Cynthia Holt
Liberty upgrade not working out
I am terribly dissatisfied with your company and your service. Despite putting up with horrible connectivity for the last 3 years, I deci...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of David Burgo
Please give us more data
In my area we are very unhappy with interent service providers giving us such small amounts of data. Granted since being here in August o...
  • 1 me too
  • 8 replies
  • Idea
  • Not Planned
Photo of Robert Sheffy
Unhappy about closed post
By closing my last conversation just shows how Exeded does when you call them. If I wanted your help I would have waited on hold like eve...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of James Harman
POLE MOUNT SIZE
What is the pole sized needed to mount the Exede Dish? Bonus question what size for Dish Network dish, also.Local place keeps saying they...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Evan Bruce
Help.....need to have a Static IP
Have been trying to troubleshoot some home automation / home security issues we've been having at our cabin where we have Exede as our in...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of stacy glass
Took out 1st months payment already and they didn't say the where
Yall took out the 1st months payment already without saying you were doing so
  • 1 me too
  • 5 replies
  • Problem
Photo of Maurine Fritch
Frustrated that I have yet to access internet
I am still unable to get internet although all the modem's blue lights are on and my router's lights as well. I have put my computer rig...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Dalton James
My experience so far with exede... please someone help me
This is a issue I filed with the fcc earlier and posting here as well just trying to get noticed: 6 months ago I started trying calling a...
  • 3 me toos
  • 4 replies
  • Problem
Photo of Brad Rohling
Mud left after install
I had Exede installed at my home yesterday.  FYI-it is a new build, so everything is brand new..new bricks, new driveway, etc.  Anyway, a...
  • 1 me too
  • 11 replies
  • Problem
  • Acknowledged
Photo of Rob O
Unhappy with rates
I'm very sorry for even getting this service will not recommend to anyone trying to close my account only a couple days old going with an...
  • 3 me toos
  • 8 replies
  • Problem
  • Acknowledged
  • Archived
Photo of John Chapman
My phone isn't working,had power outage
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Angela Rowbotham Hensley
Blocked websites during Free Zone hours between midnight and 5AM
Is the blocking of websites during Free Zone time now going to be the norm?  If so, then tell me now so that I can drop this company and ...
  • 4 me toos
  • 7 replies
  • Problem
  • In Progress
Photo of Monica T. Rodriguez
problem
I spent over 2 hours total this week on the phone trying to cancel my contract. Spoke to three customer service reps and two supervisors,...
  • 1 me too
  • 1 reply
  • Problem