Conversations

Conversations 1 - 20 of 27
Photo of jesse
Unlimited silver is not unlimited!!!
Was wondering why my internet was running slow until I read the fine print saying when you exceed 150 on the UNLIMITED Silver plan, they...
  • 3 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of An0nG33k
Factory reset my modem, now it’s broke.
So I needed to forward a port in my router(new Viasat WiFi modem) and I couldn’t get the default credentials on the unit to get me access...
  • 1 me too
  • 19 replies
  • Problem
  • Acknowledged
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 9 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Jess J
Does anyone actually like their service??
I haven't had actual internet in probably 18 months or more now, since I moved to this location, I am unable to get any actual internet l...
  • 1 me too
  • 12 replies
  • Question
  • Acknowledged
Photo of Traci
Internet Outage 6/27
No internet
  • 34 me toos
  • 62 replies
  • Problem
  • Archived
Photo of Tyler Johnson
Can anyone explain why my Liberty Pass just stops working for weeks on end??
So we switched to the Liberty 12 a few months back and it worked great for a few weeks then a storm came through and our service went out...
  • 1 me too
  • 3 replies
  • Question
Photo of Christy Roberts
Understanding Unlimited with 35 GBS
Okay so the plan I signed up for says unlimited then states that I have a 35 GB's data plan limit. The Bronze Unlimited plan is what I go...
  • 1 me too
  • 5 replies
  • Question
Photo of Sabra Colyott
When Will Unlimited Be Available
I was told when I called I could get unlimited data then when it was installed I was told it would be about 4 weeks that was 2 months ago...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of ray M
Unlimited data concerns
I was very impress for the first 1o years I could watch Netflix search internet I had 70 mug ? 12-5 freeThe I wanted VOI was talked into ...
  • 2 me toos
  • 4 replies
  • Praise
Photo of kyre
How to set up a wired connection with a wireless modem
I have a modem that is already set up with a wireless connection does anybody know how I switch it to a wired connection
  • 1 me too
  • 2 replies
  • Question
Photo of Renee Harrington Leonard
do you need a dish for service?
do I need to have a dish for TV and internet service?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Greg Pierce
Useful and better metrics for user base
I was just reading page on slow page loading/ internet access. I ran the speed test and clocked 5.6 down and .67 up. Both are less than 1...
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of Stephen Rice
The new Unlimited Silver 12 plan
The attached image should explain the recent changes to Unlimited Silver.  It still isn't as good as Liberty 12 but the good folks at Via...
  • 2 me toos
  • 7 replies
  • Praise
Photo of Troy Carter
Praise
Glad to note that the issue of slow speed has been resolved. Did exactly what Brad suggested by emailing viasatlistens@viasat.com and rea...
  • 1 me too
  • 7 replies
  • Praise
Photo of Wes Menzel
Are there better WiFi settings?
Wired works well, WiFi stinks! I get decent speeds (typically in the 20-23 meg range) on my wired connections but dismal WiFi speeds (...
  • 2 me toos
  • 9 replies
  • Question
Photo of Lawrence Eckert
How does one upgrade to viasat wi-fi modem?
I would like to upgrade to the viasat wi-fi modem but can't find anywhere at their site to do so.
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Richard L. Ray
Cannot access petgroomerforums.com using Viasat Internet
We cannot access petgroomerforums.com when using the Viasat Internet. The site is up and can be accessed with the internet access on the ...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Stephen Rice
Viasat isn't evil. The IRS is.
I was planning to file my 2017 income taxes this evening.  I got home and was greeted with a nice little letter from the IRS saying I am ...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Michael Wells
No honor left.
I became a customer in 01/17/18 and I signed up for the unlimited silver plan. The sales person told me that it would be 110.00 for the ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kelly Lewis
I was a long time Liberty customer and recently switched our service to an unlimited pckg.
I was a long time Liberty customer and recently switched our service to an unlimited pckg. I waited for over a month to receive the new m...
  • 2 me toos
  • 19 replies
  • Problem
  • Acknowledged