Conversations

Conversations 41 - 60 of 181
Photo of Sarah C
Customer Service Issues
On 4/16/14 I was promised resolution to my account which was set up incorrectly somewhere between point of sale and activation. After cal...
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress
  • Archived
Photo of Bill
Billing problems
First exceed takes from my checking account twice. OK, got that fixed, sort of. Then they take out without my consent another $4.56 for a...
  • 1 me too
  • 6 replies
  • Problem
  • Solved
  • Archived
Photo of cindy
email access issues
Hi. I'm new to this so be patient. I have an issue with not being able to read our email from home on our business internet account with ...
  • 1 me too
  • 2 replies
  • Question
  • Archived
Photo of Gary Fox
Mysterious data usage
How is this happening. My usage meter shows that I used 1 gig of data while I was disconnected from the network. Can someone please do ...
  • 4 me toos
  • 4 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Dan D
Upset about Plan Availability
I asked a lot of questions before signing up and found out after I was lied to. 1. I asked what happens if I exceed my data usage for the...
  • 3 me toos
  • 11 replies
  • Problem
  • In Progress
  • Archived
Photo of mackals
Data usage counts wrong
I am a network trace engineer for Microsoft for the last 9 years and have been working in the network industry for the last 24 years. I r...
  • 10 me toos
  • 30 replies
  • Problem
  • Acknowledged
  • Archived
Photo of mferner
Modem Fee?
How long do we have to pay the modem fee 2 years? You would think after awhile they would no longer charge you for it! Also Exede should ...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
  • Archived
Photo of Bill S
Data usage discussion
Why can't this company provide a detailed view of data usage?  It would seem a look at a bare minimum of daily usage or better yet hourly...
  • 15 me toos
  • 15 replies
  • Question
  • Answered
  • Archived