App issues
Seems that each time the modem firmware is updated and / or the iOS app is updated something gets broken within the app. As of the last ...
Matt B
Joined on June 5, 2017
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Yesterday Was Thursday, Today Must Be Wifi Friday!
Hello all! Lizzie is enjoying a beach, or a pool, or something far away from here in cold, snowy Denver and asked me to post the link to...
I just want to return my equipment. That’s all!
Trying to return equipment. Called 3 times, couldn’t track empty return boxes. Now I have no time to get it back and your plan to charge ...
Unresolved issue, going on 6 months
Can’t keep connectivity for about 6 months. Eveytime I call tech support I get excuses or band aid fixes. Today a technician finally ca...
No connection
Modem not connecting today. Any known problems. I'm in south georgia. I have reset it many times, it came back on once but went out again...
Viasat is no good....
Dont trust anything they(or whoever sells these contracts?) tell you verbally before you sign. They only care about the contract or commi...
i cannot get into my Wildblue/Exede/ Viasat e-mail,, i don't know my username or password,, can you help me???
Wildblue email undeliverable to aol & yahoo accounts
My wildblue email will not deliver to Yahoo and AOL. I receive an undeliverable email two to three days after I have sent email. What i...
I really need to recieve contact from a supervisor regarding misinformation and $338 charge??
I have dealt with horrible customer service, misinformation, only to be let go with a $338 charge even though I was told I had 30days. I ...
how to do a factory reset on my modem
I changed my wifi password. And niw i can not login to the first admin page and it will not accept the old or the new password
Before you subscribe to Viasat-Exede unlimited plan
This is what speeds to expect with Viasat unlimited silver plan. Calling them to fix does no good. Been going on for over 6 months
I am a previous Customer and they just charged me $150 for not returning equipment when I returned it all
I am a previous Customer and they just charged me $150 for not returning equipment when I returned everything that I was supposed to re...
why will you not deliver my emails addressed to my children who are Yahoo customers?
Three days ago I sent important mails to all of my children. I just received notice that those sent to Yahoo email addresses could not be...
Does Verizon network extender work with Viasat?
HughesNet customer wanting to become Viasat customer
Here is what I just told HughesNet: Looks like Excede is rolling out their new Satellite now. Still not available in my area. I'm goi...
2 Fraudulent Charges
My name is Dalia Flores and I am not a Viasat customer. I have not authorized anyone to pay Viasat for any type of billing transactions w...
Bill too high
I paid my bill in advance and now I've got a new amount on my bill,why is this.
Can we use Chrome extensions with Viasat Browser?
AOL blocking Wildblue?
Email sent to AOL addresses is being rejected. AOL says this can be due to a temporary block by the server being used. What can you do ab...
Viasat Browser Problems
So I had to stop using the Viasat browser and go back to Chrome. Kept having problems with the cursor not showing in the correct position...