Conversations

Conversations 1 - 20 of 569
Photo of Mick Dietze
Extremely Slow speed, Running at 1.5mbps This is not much faster then dial up speed! :(
Extremely Slow speed 
  • 1 me too
  • 4 replies
  • Problem
Photo of sherryanne
Need your guru advice on my next step to take
I have been an Excede/ Viasat fan since switching from Hughes and have had great service. But the past few months have had issues with sl...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Forrest
Lost signal
Signal dropped out Thursday afternoon. My installer never installed my dish correctly 4 years ago and over the years, the pole has moved....
  • 2 me toos
  • 17 replies
  • Problem
  • In Progress
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 1 me too
  • 41 replies
  • Question
  • Acknowledged
Photo of Tracy Watson
worst customer service ever
I have been trying to get my internet fixed for approx. one month. ViaSat has cancelled and had to reschedule three different times. 0n 0...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Billy
Is VS2 Down?
Went to bed around 11PM and had internet. Woke up around 3AM and had nothing. Couldn't even access the modem page, nothing would show. No...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Kathy
Getting started
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Christopher Jayne
Service disconnecting every morning
First let me say that we have had wildblue/exede/viasat for 5 years or more.  For the most part we have been happy with the service becau...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Wyngs
Data Usage
Wow! I typically use about 50% of my monthly data (20GB). It reboots on the 12th of the month. Two days (23rd) ago I had used about 20% ...
  • 2 me toos
  • 12 replies
  • Problem
  • Acknowledged
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 8 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of LAW
Why do I loose signal everyday?
Every afternoon between 2  and 7 I loose my internet for anywhere from a few seconds to up to a few minutes. I have been on the phone wit...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of iroquois
measurements of dish
hello to all of you. i need to nkow the measurements of the dish. thanks and excuse my english.
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Sean Schmidt
Month 3 slowdowns & buffering
The 1st 2 months were awesome, I have referred people to Viasat, sadly month 3 I am having horrible slow downs, including into the late h...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of moses chalmers
need wifi connect have surfbeam 2 sattelite modem with belkin router
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Susie Berry
Exede mail server certificate is invalid
Trying to access email account w/Exede.  Received an error message that the connection was not secure - invalid certificate.  Tried to ac...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of George Lewis
I have had Excede for almost a month and I have to unplug my router every single day, sometimes muliple times.
I have had Excede for almost a month and I have to unplug my router every single day, sometimes muliple times.  Why?  When it works, it i...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 30 replies
  • Article
Photo of Alec Collins
Can I have Dish TV along with Viasat?
Currently I have dish TV and dishNET internet. I would like to switch my internet to Viasat. Can I keep my TV? They are completely sepera...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Sabin
No service, modem issue
I'm posting here in hopes someone might know some sort of trick that might fix my modem issues without having to have a repair tech come ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged