Conversations

Conversations 1 - 20 of 619
Photo of Beth Matthees
Wildblue.net email not working!!!
I cannot get my wildblue.net email to work. One page has me enter my email and password and the next page says its loading... It's been...
  • 2 me toos
  • 3 replies
  • Problem
Photo of wm4bama
Wildblue.net web mail server fails
Web mail server @webmail.wildblue.net/#1 freezes up after logging in with screen saying "Loading...."first time I've seen this problem..M...
  • 1 me too
  • 1 reply
  • Problem
Photo of Robert Roggendorf
Bridge network
i'm trying to bridge my netgear wifi router to the exede router. how do I setup the exede router to see the netgear?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Jim Hines
Viasat having install issues and not coming clean
So I called Viasat 800 number on July 13, 2018. Was told they are not accepting new customers (I live in Western KY, 42376) but that I co...
  • 4 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Yarame Baraka
I am unable to access my modem using 192.168.1.1:8080
I get page will not load on all of my browsers
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of rlknight44
Web site poor.
Why is it always impossible to buy an extra Gig off of their website and always having to resort to making a phone call?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of VeteranSatUser
My local Viasat Elite dealer
So my local Viasat "Elite" dealer is up to his old advertising tricks again.  I'm sorry, but it is dealers like this that do no favors fo...
  • 5 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Raven Blakely
Help, need to pay bill
I am an exeded customer but lost my wallet so i need to change my payment method with you, and i have no idea how to do that because itsn...
  • 1 me too
  • 3 replies
  • Question
Photo of Dianne Major
My email is slower than USPS
how do I update my wildblue email settings. When I sign on in the morning, I get the message my email is out of date and as of today its ...
  • 1 me too
  • 2 replies
  • Question
Photo of Suek Jordan Blackmore
need correct info to login
When I try to login, I get the message that the username you gave me, was wrong or unknown. I also do not remember the password - how am ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Wil Caton
Cant log in to router modem viasat white triangle
Please reset my modem router. I have tried dozens of times to login to my modem router white triangle with the info my installer gave me....
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Lorri Okeefe
get out of the contract.
I have an issue with billing. I upgraded to 50GB per month on August 28th. Today I received an email saying I’m maxed out at 12GB with 2...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Lisa Whisenhunt
I have done what you said to do and restart everything and I still don’t have internet
I’ve restarted like you said and still don’t have internet
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Charles Griffith
Gateway Modem Login
I cannot login into my Gateway modem (teepee looking).  Not matter what I enter as password, it adds its own characters when I hit enter....
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Cindy
Sparrow Browser
Can we keep using Sparrow if we like??? It worked better with my PC Matic Note: This conversation was created from a reply on: Warning!...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Donna DesMeules
rollover
With a limitation on data each month, if I don't use all the Paid for data, why does it not carry over to the next month? Some months I g...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Margaret
Plans
Why can't we change our plan online or at least see the plan alternatives online anymore?  I don't want to call.  I don't need a plan con...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Shirley
This internet provider is a joke
We've had service a little over a week and have used 70% of our 15 GB plan and the account is so messed up they won't even let me make a ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Jamie Frazier
how to do a factory reset on my modem
I changed my wifi password. And niw i can not login to the first admin page and it will not accept the old or the new password
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged