My Review
I want to give a review of Viasat internet service. I am new to Viasat I have had the service for under 30 days. The installation was smo...
Matt B
Joined on June 5, 2017
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Conversations
Conversations 1 - 20 of 783
Malicious Compliance
My handicapped nephew, he has no arms, was on the old satellite and tried to upgrade to unlimited plan he was told that only new custome...
My experience with Viasat
Okay. Everything was perfect until I moved into my new house 3 months ago. I asked 3 different representatives if I need to bring anythin...
Incorrect spelling!
You have an incorrect email address for me. It should read: *email addresses removed* Please notify when this has been corrected so that...
Complaint
Direct TV pitched me Viasat and presented it as a bundle package. First and foremost Viasat has the worst hold times I have ever seen. My...
Customer service inappropriate comments
My name is Gabby and I'm a single mother of 3. I've had the service for 5 months with it never working completely for more than 3 days a...
cuba
sat internet in cub i have contacted viasat they say we dont offer services does any one known which provider give service and is it pos...
Unhappy with disconnect process
My name is Andrew Lima i am a contractor for the division of blind services. i had an installer from excede come to my house in the count...
Returned Equipment Now I Am Getting Conned
Cancelled service in beginning of Dec 2017 and was told that they would be sending a box so that we could sent back the equipment. Two we...
HughesNet customer wanting to become Viasat customer
Here is what I just told HughesNet: Looks like Excede is rolling out their new Satellite now. Still not available in my area. I'm goi...
Unable to load in to game with other players on Destiny 2. Using Viasat RG1100 modem
Anyone able to share how to setup Viasat RG1100 modem to play Destiny 2 on PC? There aren’t any other players in game. Tower and strikes ...
I changed my username and password from admin/admin on my viasat wifi and now it wont let me in to make changes. Is there a way to reset it?
Forgot admin account password
What is the work around when you call in to Care and can not remember the password for the my.exede.net admin account?Support just won't ...
Unable to call Viasat Customer suupport, every number says all circuits are busy
Tried to call for 2days now, every number i dial says all circuits are busy . Anyone else having this issue
COllect calls
Call I receive collect calls on my phone?
Viasat Stole money from my account!!
Viasat Stole money from my account!! I was charged over 748.00 last night to my account and was told today that I will possibly get it ba...
Charging EasyCare customer for disconnection service
Team Viasat,Today I called customer service to see what lower-priced options might be available. We are grand-fathered into the Freedom p...
Introducing the Viasat Internet mobile app!
Viasat is excited to announce the latest in self-service tools -- the Viasat Internet mobile app. Designed to allow you to have control...
It's been nine months since I requested my refund for my equipment where's my money $300 is a lot to me I don't know you you owe me
I have asked for my refund on my equipment after I moved because I never picked it up I sent it in cuz they charge me $300 for it and I h...
Keep getting lied to!
Customer Service is completely CLUELESS when it comes to how their own service actually works! So I keep trying to juggle bills around to...