Conversations

Conversations 1 - 20 of 660
Photo of hanna
I just signed up for RV internet
I called Viasat this afternoon and said I’m looking for a provider for satellite internet for my rv while I travel..... we talked about m...
  • 1 me too
  • 14 replies
  • Problem
  • In Progress
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Sandy Lou
Internet connection says wrong password and will not connect.
Internet connection says wrong password and will not connect. It does this more and more frequently. We have had the same password since ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Mercedes Cantu
Wrongfully charged
I canceled my VIASAT Oct 4. From that day I had 30 days to return the equipment. I recieved the box 26 days later... FINALLY and sent off...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Clara Halder
Trouble logging in
I AM REALLY REALLY REALLY GETTING TIRED OF NOT BEING ABLE TO CHECK MY USAGE, I USE THE RIGHT USER NAME AND PASSWORD AND STILL CANNOT GET ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Al Santayos
Can't login to various websites with ViaSat
On a website I need to use to get work on I get "Invalid username or password" while both my friend and girlfriend who live in other loca...
  • 1 me too
  • 9 replies
  • Problem
  • In Progress
Photo of Teri Hermans
reset passwordx2 and they were accepted but still unable to log in
My password which was correct would not work. I did a password reset x2 -both were accepted . Still unable to log in....your system doesn...
  • 1 me too
  • 1 reply
  • Question
Photo of Cherie Kuehlewind Guinn
No internet since 3 AM DST
After a storm the internet will not reconnect, the modem light is red and blue.
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Trish High
return equipment
Trying to return equipment to Viasat.  They sent a box, but to a location that does not get UPS delivery.  I asked for a new box to be se...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Diana English Buckner
How do I change modem password?
how do i change password on modem?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Deku (The #1 Hero Data Saver)
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 2 me toos
  • 45 replies
  • Question
  • Acknowledged
Photo of yourguytim
Does this even fall under the internet category?
Inexcusable garbage. Is this necessary? “Hey yourguytim, it’s conjestion hours durdurdur.” “Hey moron, it’s throttle to the ...
  • 2 me toos
  • 9 replies
  • Problem
Photo of Owen Lars
Do all the new data plans, even Viasat-2 plans have the reduced data caps?
Looking at what's been posted - are all the new plans the hobbled 100GB capped plans? Or will there be improved plans with VS2?  Looks li...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of James Paramore
Moving Dish for New Roof
Hurricane Micheal did a lot of damage to my roof. My roofer suggest I will need a new one. The adjuster has not looked at it yet, but wil...
  • 1 me too
  • 7 replies
  • Question
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 30 replies
  • Article
Photo of mystblade
Modem turns off when coaxial cable is connected
Very odd issue.  The modem was working fine for years, and then just suddenly, I powered cycled the modem to move it.  Plugged it back in...
  • 1 me too
  • 6 replies
  • Problem
Photo of Lighthope
HughesNet customer wanting to become Viasat customer
Here is what I just told HughesNet: Looks like Excede is rolling out their new Satellite now.  Still not available in my area.   I'm goi...
  • 1 me too
  • 15 replies
  • Question
  • Answered
Photo of Laqqy
Modem does NOT work whatsoever
My Viasat Surfbeam 2 satellite modem has not been working at all for the past 3 days. My router is fine, it's fully functional and everyt...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of candice Washington
These crooks took 329 and some change from my account for equipment that was sent back and giving me the run around
Took my money
  • 1 me too
  • 2 replies
  • Problem
  • In Progress