Conversations

Photo of roky
installer beyond 50 miles
when i apply online, i qualify for the freedom plan, so i'm interested -- and i would also get the easy-care plan for maintenance -- but ...
  • 1 me too
  • 17 replies
  • Question
  • Answered
Photo of DSI-Daniel (Authorized Dealer)
Is my ping normal?
What should the PING results be? Here is mine. If it is too slow, how do I fix it? C:\WINDOWS\system32>cmdMicrosoft Windows [Version 10....
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Dan Thomas
My data rarely lasts through the billing period.
My last payment cleared my checking account on 10/24/16. Today I received an email stating I am already in data restriction, with 23 day...
  • 7 me toos
  • 8 replies
  • Question
  • Answered
Photo of Renee Chavous Barber
i paid my bill. Why hasn't my data reset?
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of J.W. Hyre
Can't access FoxNews.com
Until your latest "upgrade" I could surf sites fine when on restriction. Now I cannot even connect to foxnews.com.....because they contai...
  • 7 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of Stephanie Sanders
my router has been down all morning... it will not reboot.
basic router is not rebooting to blue light, blinking white. tried rebooting twice. I am using a hotspot to contacty you. my e mail is 
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Linda Scott
Impossible data usage
I literally purchased 3 gigs of extra data, two hours ago,  to get thru the last 4 days of the billing cycle and it was gone in less then...
  • 1 me too
  • 9 replies
  • Problem
Photo of Belinda Ann Davis-Samuels
How to refer a friend to exede?
I am an exede customer and my friend is looking at joining is there some way to refer and get credit for the refer?
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of DSI-Daniel (Authorized Dealer)
Referral Program / Finder's Fee
DSI Installations-DVOB will soon be implementing a referral program and/or a finders fee.
  • 1 me too
  • 1 reply
  • Idea
  • Planned
Photo of autumn
Unhappy with prorated charge
I think all customers should be made aware of excede/viacriminal companies unethical business practices. I fulfilled my 2 year contract. ...
  • 4 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Indra
exceed will rip you off if you let them, they will threaten you
excede will rip you off in a hot second.
  • 2 me toos
  • 4 replies
  • Idea
  • Implemented
  • Archived
Photo of Grumpyoldman
Download speed at 50mb/s
I have tested my speed on the AT&T speed test site seven times today and the slowest download speed I saw 49Mb/s. That is the best speed ...
  • 1 me too
  • 5 replies
  • Praise