Conversations

Conversations 1 - 20 of 95
Photo of Hank L
Super Slow Speed
 What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
  • 9 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of MichiganSteelheader
Has Exede / Viasat lost your Trust
Has anyone else experienced what I have?  I could go on and on about what was sold, promised agains what reality is. I have been mislead ...
  • 5 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of wm4bama
Chrome, Firefox Browsers Are Targeted By New 'Vega Stealer' Malware
A new malware strain is targeting popular browsers and programs such as Microsoft Word. The “Vega Stealer” malware can steal credit card...
  • 1 me too
  • 2 replies
  • Problem
Photo of Roger Vance
Over Billed
I recently had a house put on my property and needed to move my satellite. I talked to the representative and since I was on the easy car...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Gary
Gonna Be A Long & Slow 2 Years
I am a new customer taking "advantage" of one of the new plans and I fear that it is going to be a really long and slow 2 years. I had D...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Lester Broussard
Slow internet speeds in the evenings !!!
Has anyone noticed slower speeds, mostly in the evenings.  My speed during the day is 15-30 mbps.  For two weeks now starting around 6 pm...
  • 1 me too
  • 15 replies
  • Question
  • Acknowledged
Photo of Jay Files
cant sign in wrong password I have never changed my password an never will so I never forget it fix your sign in now
need to talk to a human
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Troy Stevens
Viasat no longer accepting new customers in my area
When viasat 2 comes online I hope the lesson has been learned. STOP OVERSELLING BANDWIDTH! I appreciate no new customers coming on my bea...
  • 4 me toos
  • 12 replies
  • Praise
Photo of Ralph Holley
I keep losing connectivity from my router to the modem.
I have been dealing with this for months.  I have contacted customer support and had the local sales man out to our office and even had a...
  • 3 me toos
  • 7 replies
  • Problem
  • Acknowledged
  • Archived
Photo of Ken
Other options besides Nightshift or Playon?
Checked out both methods and problems I'm having is that one is only for Netflix, the other needs a better PC then one running XP and doe...
  • 1 me too
  • 7 replies
  • Question
  • Doesn't Need an Answer
Photo of Tyler West
Speeds of the Liberty 10 plan?
I currently have hughesnet (10GB anytime/ 50GB 2-8 A.M.). We are running out of data within the first week or two of our plan and was loo...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Carol Washington
Are we being ripped off from our data?
I upgraded to the 150GB plan and our family is barely using the Internet. Our devices are disconnected and yet, our usage says we have ut...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of R Hanna
The modem/router box keeps getting hot.
We are unable to connect , I have to use my phone to post this. The modem/router box keeps getting hot. We have unplugged it , rese...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Barry Cox
Installation ruining my house
I had an install completed on a 350,000 new build. exede was told where to install, the installer was 2 hours past the scheduled app time...
  • 2 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of Frustrated Excede Customer
New satellite?
Customer service stated a few days ago that new satellite launched. How long until we see results and not this .2 speeds the minute we go...
  • 2 me toos
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Vince
Discussion about Exede service
Hey folks..If you have had the negative experience that I have or any other with viasat and Exede  which seems to be the norm witrh this ...
  • 4 me toos
  • 19 replies
  • Problem
  • Archived
Photo of J.W. Hyre
Can't access FoxNews.com
Until your latest "upgrade" I could surf sites fine when on restriction. Now I cannot even connect to foxnews.com.....because they contai...
  • 7 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of Tim Smyer
Unhappy with Data usage installed on 01/26/17
I got the 12GB plan, the Direct TV salesman, DJ, told me that that would cover my 1 streaming of Vikings a night plus email and FaceBook ...
  • 4 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Debbi Cobern
Data Useage
My husband and I got ourselves new laptops with win 10 for Christmas but something has been eating up our GB's like crazy ever since. Any...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of amber finney
Streaming Netflix
How to low your data use
  • 1 me too
  • 4 replies
  • Question
  • Answered