Conversations

Conversations 1 - 20 of 28
Photo of Lora Thomas
Extremely Slow speed Not over data allowance
Extremely Unsatisfied with Service, For Months now.  I tried everything Costumer care advised me to do. Reboot / Reset , Modem, Computer ...
  • 1 me too
  • 21 replies
  • Problem
  • Acknowledged
Photo of Boomer
Use my own router
We recently signed up with Exede/Viasat and are very unhappy with the speeds. Customer service is dismal. I've been told by a tech savv...
  • 3 me toos
  • 19 replies
  • Question
  • Acknowledged
Photo of Joy Gibson
Extremely slow speeds
I am constantly having PROBLEMS downloading movies and TV episodes. I am paying for 25gb speed. I am sick and tired of getting or receivi...
  • 4 me toos
  • 5 replies
  • Problem
Photo of Vernon
What are my options if streaming netflix & hulu are too slow ?
What are my options if streaming netflix & hulu are too slow ?
  • 2 me toos
  • 6 replies
  • Question
Photo of Ethan Farrell
Slow speeds Congested beam
Hello, I've got the Unlimited Silver 25 Plan. My speeds have been pretty slow lately. Especially today/this evening. I restarted my route...
  • 2 me toos
  • 17 replies
  • Problem
  • Acknowledged
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 30 replies
  • Article
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of david lightsey
hurricane
My speeds have slowed considerably since the hurricane Michael storm event this week. Any thoughts or information on this ?
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of VeteranSatUser
PlayOn Cloud
So I know Andy is no longer here (but he still might read this), and I know M.E.M. and Stephen use PlayOn, and Old Labs was considering i...
  • 1 me too
  • 7 replies
  • Idea
  • Not Planned
Photo of Tina Crutcher
which package is best for watching netflix
  • 1 me too
  • 3 replies
  • Question
Photo of david lightsey
modem is very hot!
The modem (Via-Sat 1) is very hot . The coax cable fitting will actually burn your finger if you touch it. Is this normal?. Modem is abou...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of jesse
Unlimited silver is not unlimited!!!
Was wondering why my internet was running slow until I read the fine print saying when you exceed 150 on the UNLIMITED Silver plan, they...
  • 3 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of TheCatWillStrike
Internet Is Very Fast
Right now Viasat-1 feels like the day when I first had it 6 years ago. I downloaded a 300MB video of a tv show and it took only 90 second...
  • 1 me too
  • 4 replies
  • Praise
Photo of david lightsey
vpn comments
Please share experiences using VPN.  I have seen both pro and con and would like to get a better understanding in regards to data use etc. 
  • 1 me too
  • 2 replies
  • Question
Photo of Anthony Smith
Anyone with Unlimited using VPN?
Is anyone with the new unlimited plans using a VPN with Exede ?
  • 3 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Oliver
Viasat to get $122 million to bring on 700k more homes
Viasat will receive $122.5 million in U.S. federal subsidies through the Connect America Fund, and is tasked with providing internet acce...
  • 1 me too
  • 6 replies
  • Praise
Photo of MichiganSteelheader
Has Exede / Viasat lost your Trust
Has anyone else experienced what I have?  I could go on and on about what was sold, promised agains what reality is. I have been mislead ...
  • 5 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of david lightsey
using play on to record
Thanks to all those who have posted  comments on using the  Play on service for recording during  off peak times . This is working out we...
  • 1 me too
  • 5 replies
  • Idea
  • Not Planned
Photo of James Paramore
Saturday Morning
Saturday morning at 9am. Speeds are 17Mbps down, 5Mbps up on a Unlimited Bronze 12 plan. 
  • 1 me too
  • 6 replies
  • Praise
Photo of Brian
This should have been out first experience!
So if i'm going to judge what my experience will be over the next two years on todays interaction with customer service then my family an...
  • 1 me too
  • 10 replies
  • Problem