Conversations

Conversations 1 - 20 of 404
Photo of Maxwell Pearl
New Plans: Does this make any sense?
So out of curiosity, I decided to have a look at my available plans, to see if there were any Viasat-2 plans available to me. And here is...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
Photo of Jan Gyrion
Tired of the Spam!!!
I am considering filing a lawsuit due to the tremendous amount of spam I receive on my Wildblue email address. I have used the the sugge...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Mark
low on memory
Went to modem page and in client side proxy in red letters, low on memory, is there. What does that mean? Surfbeam 2 modem.
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Steve Frederick
A message for those using a Belkin router
If you are using a Belkin router, see this link for information. http://www.dslreports.com/shownews/Belkin-Routers-Everywhere-Choke-on-th...
  • 1 me too
  • 1 reply
  • Problem
Photo of Heidi Johnson
internet connectivity
Last week there was a wind storm in Ohio and I lost connection. I tried for several days to reboot with no luck. I then called the inte...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Wayne
with internet this slow, I'll never get a chance to use all my data!
Why is my internet speed so slow? I have a 1.3Mbps upload speed and a 2.3 Mbps download speed. My outlook email is showing my internet ...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Patty Vaughan
Viasat & Exede have me blocked on Facebook! I can't ask questions or complain anymore. Is anyone else blocked?
I am not getting the service I pay for so I used to write and complain about it. Now they have me blocked on Facebook. I can no longer se...
  • 1 me too
  • 14 replies
  • Question
  • Answered
Photo of Teri Unruh
Every email I have sent this afternoon (3-5-18) has been bounced to me as spam. I am not sending spam of any kind. Please explain why.
every email I have sent today has been returned to me with the indication of spam content. I have sent hundreds of emails with very sim...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Alan Werhan
Feeling run around and overcharged
Our account # is (removed) and we currently have the 25GB plan.We got emails each month saying we were close to ,or used 100% of our allo...
  • 2 me toos
  • 3 replies
  • Question
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 6 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Katrina Powell
Beyond frustrated!
Wow. I dont think your customer service reps actually LISTEN when you talk to them. I am so frustrated with your company. Generally, your...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Will Langley
The damned background music
Exede has raised my rates.  Exede has hung up on me on the phone.  Exede is the slowest internet imaginable, even slower than dial-up at ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Norman Hall
speeds are not what i am paying for way to slow
just checked my speed i have viasat and i am getting 11 megs download and 3.25 upload. i am paying for the unlimted gold, with 720 ppi fo...
  • 1 me too
  • 4 replies
  • Problem
Photo of Rudy Barnes
Need Explanation ASAP or will terminate on March 8
This morning I sought help on an issue of usage, but the automated voice at your help number indicated that your records indicate that I ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Corey Anderson
Is Satellite Internet a good choice for me?
I was wondering from the Viasat users if they thought Satellite would be a good option for me? I'm considering the Gold 30 plan or waitin...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of Mark Puckett
how do I check my previous month's usage
I want to be able to check my previous month's usage, and preferably a year. We used to be able to see the previous months usage, and th...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Barry B Bell
Pole Mount Install
I have an installation coming soon, it will be a pole mount install (I rent and cannot mount on house), will a concrete base for the pole...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of wm4bama
Internet over your home power circuits?
Anyone tried these devices that use your home power circuits to extend internet connection from your router? The D-Link DHP-601AV Gigabi...
  • 2 me toos
  • 11 replies
  • Question
  • Acknowledged
Photo of bpilettejr
Unable to login on my computer to community
I registered a Get Satisfaction account and allowed cookies for exede.com and getsatisfaction.com and I even allowed third party cookies ...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of Ted Michelini
Edward Michelini ViaSat modem never resets, its DEAD send another modem or reset remotely or I will CANCEL SERVICE!!
  • 1 me too
  • 4 replies
  • Problem