Conversations

Conversations 1 - 20 of 120
Photo of robkunz1
No IP address from Viasat modem in bridge mode to router
My Viasat service was installed today with the new gateway. I want to use it as a modem only so I can connect my Asus RT-AC86U router. I ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Debra Helton Weaver
Viasat 2 speed concerns
Viasat 2 satellite...I was told by customer service reps and technicians that my speeds should never drop to less the 5mbps during peak h...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Oliver
My beam is listed as congested, yet still allows new users. Why?
When calling asking about speed and streaming problems I am told I am on a congested beam. So the beam I'm on has low bandwidth during pr...
  • 2 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of NewMexicoMountains
A website of our own?
This forum is fine for the purposes it is intended for, but is fairly limited in it's capabilities. Would folks be interested in a web si...
  • 1 me too
  • 2 replies
  • Question
Photo of rlknight44
Web site poor.
Why is it always impossible to buy an extra Gig off of their website and always having to resort to making a phone call?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Andy Schack
P-Tria moisture problem
Did a service call today for a customer who I installed a VS2 system for about 45 days ago. No signal. Drove out there and found that moi...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
Beam closed
I’m both surprised and kind of impressed. My small beam in central Virginia is closed to new subscribers. It was only opened on 6/1/18. D...
  • 2 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Cyndy
Can someone please explain this to me?
We are part time RVers and left for a 3 month trip putting our bronze unlimited plan on hibernate. When we returned home and called to ha...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of VeteranSatUser
My local Viasat Elite dealer
So my local Viasat "Elite" dealer is up to his old advertising tricks again.  I'm sorry, but it is dealers like this that do no favors fo...
  • 5 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Ronald Stricklin
Quality customer support
Started a webchat with customer support to ask why while streaming at a lower bit rate during congestion my video buffers but while strea...
  • 2 me toos
  • 2 replies
  • Praise
Photo of Oliver
Viasat to get $122 million to bring on 700k more homes
Viasat will receive $122.5 million in U.S. federal subsidies through the Connect America Fund, and is tasked with providing internet acce...
  • 1 me too
  • 6 replies
  • Praise
Photo of Sandra Seals Harmes
Customer Agreement
if i was sold viaSat service by one of your CONTRACTORS, and signed their "customer agreement" - then, later, received viaSat's customer...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ronald Stricklin
Website Blocked on this beam - Lutris.net
Lutris.net is blocked from this beam. I've went to multiple people who also use viasat and the wevsite is blocked. Not sure the reasonabl...
  • 1 me too
  • 9 replies
  • Problem
  • Acknowledged
Photo of M.E.M.
Data Usage
I have both Glasswire and an Asus router to measure my data consumption.I used each one to measure my data from 12:00 noon yesterday unti...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Carrie Anderson
How can you tell if satellite moved
Satellite may have moved down , how can you tell or check
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Carrie Anderson
Satellite moved
How can you tell if satellite moved down
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
  • Archived
  • Merged
Photo of MEM
I Question Data Usage and How Viasat Calculates It
I have nine years of history concerning my data usage. I consistently use between 300 mb and 360 mb per day. I have no children in the ho...
  • 3 me toos
  • 21 replies
  • Problem
  • Acknowledged
Photo of Ed Galle
New Viasat Wifi Gateway in Bridge Mode - Disables VOIP phone service?
I just upgraded to the new Unlimited Gold plan which came with the new (triangular) ViaSat WiFi Gateway modem/router. I also have the VOI...
  • 3 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of Cathy MuhaPodkowka
VPN doesnt work and did for 2 years upload .43 now
I have called several times to customer service my upload is .43 yea point 43 I have worked at home for 2 years with this company and now...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of david lightsey
viasat 3
ViaSat  3
  • 1 me too
  • 5 replies
  • Question