Conversations

Conversations 1 - 20 of 148
Photo of nick paul
ViaSat internet vs Fixed Wireless
I wanted to get more information about ViaSat internet. I just recently moved to a rural area and there are not many internet providers ...
  • 1 me too
  • 4 replies
  • Question
Photo of Tim Angel
DHCP Client drops and results in "no internet connection" on all wired and wireless devices
Multiple times a day, and most often when I am on calls or web meetings, my internet applications will stop and when I refresh I get the ...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Tim Boling
How do I speak directly to corporate?
I have contacted the main number to resolve my continually slow internet speeds and have received a multitude of "solutions" that onl...
  • 3 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Maria
Well I have had my service since Saturday watched 12 hrs Netflix & my data is gone. Im very upset
Well I have had my service since Saturday my daughter has watched 12 hrs of Netflix cartoons and my data is gone. This is bunch of crap c...
  • 1 me too
  • 17 replies
  • Problem
  • Acknowledged
Photo of Vernon
What are my options if streaming netflix & hulu are too slow ?
What are my options if streaming netflix & hulu are too slow ?
  • 2 me toos
  • 6 replies
  • Question
Photo of Shanna Blue Morgan
Terrible speeds, loss of connection, tech support no help!
We are on month 4 with Viasat.  We started with their 25mbps plan (Silver) and for the first 2 months had no issues.  Starting in Septemb...
  • 2 me toos
  • 7 replies
  • Problem
  • In Progress
Photo of Bill Ross
Why is Viasat a mixed Bag?
Over the years I have seen good and bad views on viasat. There’s 3 types of people - People who defend it ata any cost and fail to s...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Yerger Andre
UNEXPLAINED DATA USAGE
I too am having UNEXPLAINED DATA USAGE problems. I have now spent a total of 6 hours on the phone with exede just going in circles. Still...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Owen Lars
Do all the new data plans, even Viasat-2 plans have the reduced data caps?
Looking at what's been posted - are all the new plans the hobbled 100GB capped plans? Or will there be improved plans with VS2?  Looks li...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Mathew Smith
Philips Hue Bridge suddenly started sending gigabytes of data to Internet
Posting a cautionary note (and curious if anyone else has observed this behavior).  Over the past 24-48 hours, my Internet usage with Via...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Bob Lexus
VS1 non wifi modem connected to Night Hawk router
Stable network until turning on a chromebook.After a couple minutes to 15 minutes later, no one can get internet.Reboot router and all go...
  • 1 me too
  • 2 replies
  • Problem
Photo of Anna Morgan
Disappearing data in windows 10?
Anyone else having any issues with mysteriously disappearing data? I've used about 8GB, about twice what I normally use at this point in...
  • 2 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Dio Brando
Pretty darn good speeds!
I know these numbers are rare at best, but it was nice to see after a service call, total rebuild due to los issues liberty 12/3 plan .
  • 2 me toos
  • 2 replies
  • Praise
Photo of Jason Johnston
No internet
Live in East Texas in the 75156 area code. At about 7pm central the internet went out. Tried calling support and said there was a 296 min...
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of yourguytim
Thank you Viasat
I’m 3 days over data limit. Wish it was like this more often. Loving it for the time being, thanks. It’s now peak as well. Hm. More often...
  • 1 me too
  • 4 replies
  • Praise
Photo of jane
Congestion on beam?
Called customer service because my speed is EXTREMELY slow and I can’t stream. Under 1 to 1.5 mbps download and 1 to 2 mpbs upload. They...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of yourguytim
Enjoying my bill?
Throttle me all you want. I’ll never buy more data or fall into your crap business trap. When there’s better internet available one d...
  • 3 me toos
  • 4 replies
  • Problem
  • Archived
Photo of Colin Meglitsch
Plan changes right after switching and does not perform as advertised.
We were on the freedom plan for quite a while. the unlimitedplans came out early this year and we chose to switch because it wasadvertisi...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Jordanna Eyre
Getting more than 100 GB/month??
We have "unlimited gold" and are going to need significantly more than the 100GB/mo allotted in our (not-so-unlimited) plan, and are wond...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Martin Seebach
Your router is under constant XMAS attack. They should NOT be making it through to my router. What to do?
Since 1510 pacific time over 100 pages of XMAS port attacks. Each page has 10 entries. These should be blocked before they hit up link feed.
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged