Conversations

Conversations 1 - 20 of 233
Photo of Brian Shackelford
Idea: Create a Status Page for Users to Display Beam Congestion in Real Time
In order to save many, many phone calls to Exceed when service is slow, why not create a real-time or near real-time status page for Exed...
  • 2 me toos
  • 15 replies
  • Idea
Photo of Tyler West
Speeds of the Liberty 10 plan?
I currently have hughesnet (10GB anytime/ 50GB 2-8 A.M.). We are running out of data within the first week or two of our plan and was loo...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Jonathan Marhold
Net Neutrality question
According to the FCC all data needs to be treated equally. An Open Internet means consumers can go where they want, when they want. This ...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Brian Shackelford
Leaving the Exede Family - Thanks for the Past Service
After 5 years(ish) of service I called to cancel my service today as it renews tomorrow and I did not want to continue with the service a...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of rekina smith
slow internet speeds
I have been having slow internet speed for more than two weeks now and finally got tired of it and talked to someone in customer care. T...
  • 11 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Bruce Williams
New Customer Data Usage Issue
I believe I made a mistake. I had the Exede guys take down my Hughesnet Gen4 dish and put up an Exede dish. Thought this would be a bette...
  • 5 me toos
  • 20 replies
  • Problem
  • Solved
Photo of Jay Stiltner
Match Hughes Net Prices
Hughes Net is offering their 30gb plan for 69.99. I am not sure why Exede can not match this plan. Their download speeds are now 25mb as ...
  • 2 me toos
  • 16 replies
  • Question
  • Answered
Photo of Alex
Give our new usage tool a test drive
Many subscribers have asked to have a tool that gives them more information about their account, particularly as it relates to data usag...
  • 9 me toos
  • 49 replies
  • Announcement
  • Archived
Photo of Brian Shackelford
Slow Speeds Beam 329 - Not Over Data Allowance
I am sure everyone in my area is having the same issues, but for the first time in a while I am unable to even browse basic sites in Beam...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Brian Shackelford
How to Reset the Windows 10 Data Usage Meter
Found this while searching for something else and thought it might be useful for someone here based on some of the other posts I have see...
  • 2 me toos
  • 5 replies
  • Idea
  • Not Planned
Photo of Brian Shackelford
Beam 329 - Beware of Liberty 50 Plan
Just switched from Classic 25 to Liberty 50.  I knew I was taking a chance, but figured worst case if it didn't work out I could move to ...
  • 1 me too
  • 18 replies
  • Problem
  • Acknowledged
Photo of Charlotte Umbarger
Unhappy with service
I AM NOT A HAPPY CUSTOMER! I HAVE BEEN A EXEDE CUSTOMER FOR ONLY 10 DAYS, I AM NOT SATISFIED WITH THE SERVICE AT OUR HOME OR THE CUSTOME...
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Kathleen Clevenger
Constant Slow Speeds with Connection Disruption
Internet service is slow or drops connection all the time. The Speed Test was highest at 4mbps. After that initial test, I have been luck...
  • 4 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Sfordt
Speed issues. Congestion?
Too slow can not continue like this.
  • 3 me toos
  • 18 replies
  • Problem
  • Solved
  • Archived
Photo of Steve Lefebure
why does my modem reboot frequently
modem reboots several times per hour
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Tim
Questions on satellite providers/Freedom 150
I am trying to decide what internet satellite provider to go with. Now that Hughesnet has their Gen 5 system up and running, the choice i...
  • 1 me too
  • 12 replies
  • Question
  • In Progress
Photo of Brian Shackelford
Pointed Question Regarding Recent Data Allowance Increase and Price Drop
Now, first off let me be clear, I am not complaining.  Not one bit.  Yet, I do ponder the following questions and would love some answers...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Brian Shackelford
Exede Is Claravoyant - Predicting Tomorrows Usage Today...?
See the screenshot below and note that this is taken at 9:50 PM on SATURDAY
  • 3 me toos
  • 2 replies
  • Question
Photo of Connie Dailey
Congested internet
So for the last three days my internet speed has been so slow that it will not even complete a speed test. I was told that the satalite w...
  • 6 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of Evelyn Rossetto
Rate change
Just wondering...... isn't it usually the more "considerate" or ethical thing to do when raising your rates to let your customer know...
  • 1 me too
  • 5 replies
  • Question
  • Answered