First, I’m very Thankful for having Viasat!!!
First, I’m very Thankful for having ViaSat!!! Not because their the only ones available on this mountain, but for nearly 4 years, there’s...
Bob Lexus
Joined on December 21, 2017
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Conversations 81 - 100 of 206
Transfer of billing responsibility
Long story short, my girlfriend of over a year has been trying to get divorced for a long time. She just moved into a home 4 months ago t...
VERY Disappointed in Exede as a long time customer
I'm wondering just how common this is that other people have NO way to reach the dish on the top of their house, and are hit with a charg...
Resetting the Spock modem password
Apparently I lost the username and password I had changed it to. I have tried all the suggestions I could find to factory resetting it, a...
Upgrade my plan
My service location is a seasonal residence. Normally I can get by with my current 12 GB plan, but July and August are my busiest months ...
Modem ownership
After 3+ years of service,I continue to pay an equipment lease fee. Should there be a time when you finally own the modem?
settings on router
Upon changing things on my router, I discovered a page never seen before. Now the Network will not let me even access my router settings...
why do I have to reboot router often
The past week I have to reboot router at least once a day some days more.
I think the time has come to give up.
Ive been hanging on a long time now hoping for better days. Month after month my service gets worse. Ive been on the Exede 12/10 plan f...
4 flashing blue lights
Internet has been out for 3+ weeks. Third service call next Tuesday. What does 4 flashing blue lights mean. Service guy wouldn't replace ...
Ad blocking
Using Viasat's browser.I want to install an extension to block even more content.Google has changed their rules recently and their store ...
Constantly losing internet service
It seems like lately I can’t do anything on the internet for more than 30 minutes without my internet going out. I’ve rebooted my router...
Bad modem/router ?
We loose signal 2 - 3 times per hour every day when the blue ring turns white. It usually comes back in 2 or 3 minutes. System was instal...
my router beeps all the time, how to cut off the beeping
my router beeps 24 hours a day, how do you cut off the beeping?
Viasat says my plan is great! I quit.
I called Viasat to confirm that I can cancel my contract. They passed my call to some guy who reviewed my account and told me what a grea...
why cant I sign in, my router says i am signed in but cannot connect
BAD BOX BAD EXEDE
Our Box we figure is bad cause we 2 old seniors can't use in 1 week 10 GB. They slow us down stating we went over the limit 10GB the only...
Oversold Beams
I have been a Viasat customer for quite a while, primarily on a Liberty Plan with 25gb and speeds up to 12mb with no contract for about 1...
Worst Customer Service EVER!
Trying to get Gold 30 service which is offered in my area. However, not to existing customers. I can get the Gold 30 if I disconnect my c...
Britbox
Anyone subscribing to Britbox streaming service?Days ago I messaged their help dept asking if there is user setting to define streaming r...