Conversations

Conversations 1 - 20 of 273
Photo of sandy
Speed
  • 1 me too
  • 3 replies
  • Problem
Photo of Forrest
Lost signal
Signal dropped out Thursday afternoon. My installer never installed my dish correctly 4 years ago and over the years, the pole has moved....
  • 1 me too
  • 4 replies
  • Problem
Photo of M.E.M.
Might not be Possible to Stream During LNFZ on My Beam
I thought I would follow in the footsteps of some  of you regarding movie downloads during the LNFZ. So I bought PlayOn which has some ni...
  • 1 me too
  • 2 replies
  • Question
Photo of gail
Viasat company abuses it's customers!
Worse internet service and customer service I've ever seen in my life! The lies that were told by the rep blows my mind! Internet drops o...
  • 1 me too
  • 23 replies
  • Problem
  • Archived
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 7 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Dontrellz Page
beam congestion pre-check?
I wanna know how many people using the same beam in my location because yesterday I was getting good speeds n today is kinda poor zip cod...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kathy Kemling
Very disatisfied. Worthless tech and service
i was to have a service call today. The service guy called me and said i needed a new router. i bought a google wifi. Then I spent 30 m...
  • 1 me too
  • 2 replies
  • Problem
Photo of LAW
Why do I loose signal everyday?
Every afternoon between 2  and 7 I loose my internet for anywhere from a few seconds to up to a few minutes. I have been on the phone wit...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of RogerH
Can no longer recommend viasat due to inconsistent performance and slow speed
I have been a subscriber for the past 2 or 3 years and up until about a month ago was satisfied with the performance, however there times...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Dontrellz Page
Good connections speed or not with the Liberty Pass
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Danni Farnstrom
Speed and data usage concerns
I am only a week into this contract/new service and I have never been so disappointed. I literally am getting 2.2 MBPS download and .34 U...
  • 1 me too
  • 2 replies
  • Problem
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Lora Thomas
Extremely Slow speed Not over data allowance
Extremely Unsatisfied with Service, For Months now.  I tried everything Costumer care advised me to do. Reboot / Reset , Modem, Computer ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of M.E.M.
Problems Connecting
As of about five days ago, I started getting this message in all my browsers.  Sometimes it lasts for a few seconds and then automatica...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of James Paramore
New Browser Home Page
Not liking the new Viasat browser home page. I keep my shortcuts on the top bar, don't want them on the home page. How do I get rid of them.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Oliver
Sprint Still Fails to Understand What ‘Unlimited’ Actually Means
Good story about Sprint over on Gizmodo reminds me of a friend of mines marketing. https://gizmodo.com/sprint-still-fails-to-understand-w...
  • 1 me too
  • 1 reply
  • Praise
Photo of VeteranSatUser
Variations in Viasat's plan offerings continue to astound me
So every few weeks I like to poke around with zip codes to see what is going on. At my location the best plan I can get is the "unlimited...
  • 1 me too
  • 1 reply
  • Question
Photo of Stephen Rice
What happened to all of my priority data?
"What happened to all of my priority data?" is a question we see on this forum very often.   Most of the time, it is simply due to somet...
  • 2 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Emily
Should I get the Lifetime Lease for a new Viasat-2 plan?
Hi, wondering what people’s opinions are on getting a lifetime lease for a new Viasat-2 plan (I’m a new customer in a mountainous area). ...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Steveio
What are the differences between different TRIA models?
My technician recently replaced my TRIA - and no other hardware. I went from having relatively slow and consistent service to faster and ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged