Conversations

Photo of amymeme
Dashboard not up to date
We had to change credit card numbers due to possible fraud on the credit card (unrelated to viasat) I called and spoke with a rep, change...
  • 1 me too
  • 2 replies
  • Problem
Photo of Rique
Unlimited pricing policy
Hello Team Exede and Exede Community, First off, it's good to see that unlimited plans are rolling out - and it is totally understandabl...
  • 2 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Brenda
Speed very slow
We pay for the 12Mbps and on get .5 upload and .6 download, don't understand why this can even be possibele???
  • 1 me too
  • 3 replies
  • Problem
Photo of jerome monroe
Why is Freedom cheaper for new customers?
Exede freedom offer cheaper for new customers they offer the freedom plan where I am at area code 38635 for 49 for three months then 69 ...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of amymeme
New Freedom Rates
Exede is offering the freedom plan to new customers in our 49.99 first 3 months then 69.99 after that, gauranteed for 3 years.  I current...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of amymeme
Liberty Pass Speeds Unuseable
We switched from Wildblue Pro to Liberty 12 in January.  We are now on Liberty Pass and the speed last night was an unuseable .6mbps.  Hu...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Garrett
Why is Liberty 12 plan available in my area to new customers but not to existing ones?
  • 1 me too
  • 2 replies
  • Question
  • Answered