Conversations

Photo of Jack G. Virden
what is wrong with Plan Options on change you plan web page
web page for changing ones plan does not work, has not worked for 5 or 6 days. the available options do not show up. no information. sad
  • 3 me toos
  • 19 replies
  • Question
  • Answered
Photo of THoefer
480p on Unlimited Plan is Awful!
It seems VERY wrong to pay for the highest quality plan and to be limited to 480p for streaming video.  480p is NOT DVD Quality! It's tab...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Cindy
So the plans and prices are going to change again for all customers in early February?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Randy Richardson
Unhappy with payment process
How do you terminate this crappy company? Been with them for about 3-4 years and seriously they are a joke. Paid my bill at about 9am EST...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Lamorris Jones
Unlimited
I was told on September the 28th Exede will be offering Unlimited in my area on beam 329 we just got the Freedom 150gb a month back is th...
  • 2 me toos
  • 13 replies
  • Question
  • Answered
Photo of Huntpowell
Do you offer unlimited usage plan? If so it does not show up as an option of changing my plan what should I do to go to unlimited thank you
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Gary
Netflix user considering Switching to Exede
Hello, I am currently a customer of AT&T FastAccess DSL. I live in a rural area so the MAXIMUM speeds I can get are from DSL (cable does...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Amanda Goller Wilson
Unlimited internet
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of yonaton
Modem updates
Last night (6 NOV 17) around 10PM, my service went out. Normally when this happens it means Exede sent an updzate to the modem firmware. ...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Tammy Yukon
Slow speeds
We switched to Excede because our only other option was Windstream which was getting us about .2 mbps. At first, we were thrilled with t...
  • 1 me too
  • 6 replies
  • Problem
Photo of Charlie
What’s the difference between the freedom 150 plan and the unlimited plan if you are going to be throttled at 150 either way?
I got the freedom 150 plan when it was available and was planning to get unlimited. However the description says you get throttled at 150...
  • 2 me toos
  • 2 replies
  • Question
  • Answered