Conversations

Conversations 1 - 20 of 76
Photo of MichiganSteelheader
Has Exede / Viasat lost your Trust
Has anyone else experienced what I have?  I could go on and on about what was sold, promised agains what reality is. I have been mislead ...
  • 5 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of Jenny Lu Johnson
Slow speeds
I have spent hours on the phone with Exede, days of work downtime, (so, no pay!), and hundreds of dollars, for the "Liberty 50" package, ...
  • 3 me toos
  • 11 replies
  • Problem
  • In Progress
Photo of Mark
Viasat 2 location
I am located in Kentucky (I believe I’m on beam 326). If someone can tell me where the ViaSat 2 satellite is roughly located in compariso...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Dawn Kopman Whidden
Unhappy with modem situation
INsanity... YOU HAVE TO USE their modem. If it has a problem, or your Satellite isn't working and they can't fix it over the phone you ha...
  • 2 me toos
  • 12 replies
  • Problem
  • Acknowledged
Photo of Larry Forehand
Plans and Pricing
I am currently an Exede customer with the "Silver Unlimited" plan. I am paying $150 per month, before "add-ons" and taxes. If I go to the...
  • 1 me too
  • 3 replies
  • Question
Photo of ssace
Problem returning equipment
I have never been so frustrated with a company. I decided to leave and buy out my contract. The internet was very slow and expensive. I c...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of Robin Ross
Land line phone service out again...
I have phone service with you and my phones are not working at all. They were out all day.. then came on for about an hour and their out ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Marika
Journal Entry: "Day 10"
"It is February 10th, the long awaited month that ViaSat-2 is supposed to become available to residential users or at least let us know w...
  • 2 me toos
  • 7 replies
  • Praise
Photo of Rodney Meadows
New customer question
Hello all, I currently have dsl internet with top speeds of 1.3 down and .35 up and of course it's unlimited. Just wondering if any of yo...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Elaine Fields
What is going on with the speed the last couple of weeks!!!!
What is going on with the speed the last couple of weeks.. It is not my computer because I can use my phone data and speeds are fine.. I ...
  • 3 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of Johnny Riggs
Another lousy service charging to much and now it has gone up more.
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Deku
To People Who Are Having Trouble With The Freedom Plan 150GBS Or Other People Having Problems With Speed Read This!
To ALL the people who have the freedom plan 150gbs OR any other people who are having trouble with there speed also. OK so ive seen SO ma...
  • 1 me too
  • 9 replies
  • Idea
  • Not Planned
Photo of mferner
Question about viasat1
How many customers will have to leave my beam on viasat 1 in order for me not to be throttled after 150gb below 1mbps in the evening time...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of computer1949
exede Brad or Bev . cost involved in signing agreement for another 2yrs of internet????
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Katherine Sheridan
Wanting to disconnect
Come take your satellite down. You put the bolts in our shingles, not us. Your internet sucked from the first hour it was installed. We a...
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Lisa Crafton
No service not even a modem for 2 1/2 months canceled why no refund?
my service went out 11/14 its 1/5 , prior every month ran out of data within 3 days even when modem was unplugged for 3 weeks there has n...
  • 1 me too
  • 7 replies
  • Question
  • Doesn't Need an Answer
Photo of Colleen Carr
direct tv now
Is anyone successfully using direct tv now (the streaming service) with Viasat? I'm considering switching from DTV to this service when m...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Randy Richardson
Unhappy with payment process
How do you terminate this crappy company? Been with them for about 3-4 years and seriously they are a joke. Paid my bill at about 9am EST...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Lawman
Exede Router
The Exede router adds $10.00/ month to the bill if you get it..If I change plans should I pay the extra $10.00 forever or should I purcha...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Stephen Rice
No scheduled delivery date at this time. HELP!
So I ordered a color TV a week ago. Fedex tracking # 789168728597 said it was going to be delivered today. Just now the delivery d...
  • 2 me toos
  • 8 replies
  • Problem