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Exede Internet-Classic

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Recent Conversations
Conversations 1 - 15 of 427
Photo of Penny Foster
Worst wifi ever. can't wait to get rid if this crap.
Wifi Scam
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Boomer
Use my own router
We recently signed up with Exede/Viasat and are very unhappy with the speeds. Customer service is dismal. I've been told by a tech savv...
  • 3 me toos
  • 19 replies
  • Question
  • Acknowledged
Photo of Chris Wilson
when you ask for a stop payment on an viasat account thats not yours because they charged your card
they charge your card anyway and inform you they can not refund your payment until your girlfriend makes a payment? This company is horri...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Joy Gibson
Extremely slow speeds
I am constantly having PROBLEMS downloading movies and TV episodes. I am paying for 25gb speed. I am sick and tired of getting or receivi...
  • 4 me toos
  • 5 replies
  • Problem
Photo of Mindy
FREEDOM??? ARE YOU KIDDING ME???
I HAVE THE FREEDOM 150 WITH 25GB BOOST "PRIORITY DATA"  It says I have the BEST plan available and that it is especially for  "people who...
  • 1 me too
  • 11 replies
  • Problem
  • Acknowledged
Photo of Angela Love
Major billing error
Had $265 debited from my checking account on Monday November 5, 2018 in error.  When I discontinued my service I was assured that I owed...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Darrell Wisz
Data usage
My proposal is to share the details of the data that was used. I'm an extremley low data user, but yet I max out every month without any...
  • 3 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Connor Wilson
I have the largest internet package Viasat has available to purchase, yet I get horrible ping?
Despite having the best package i could get, I still get ping well above 550. It's likely as I live in the country, around 15 or 20 minut...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of mystblade
Internet went poof 2.5 week out for a service appointment?
Internet went out, we found out its most likely the dish that shorted out. We had service calls in the past when it was exede and they ca...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ethan Farrell
Congestion much?
Hey ViaSat, I think you're a bit over congested. Do something about these speeds!
  • 3 me toos
  • 13 replies
  • Problem
Photo of mystblade
Modem turns off when coaxial cable is connected
Very odd issue.  The modem was working fine for years, and then just suddenly, I powered cycled the modem to move it.  Plugged it back in...
  • 1 me too
  • 6 replies
  • Problem
Photo of yourguytim
Thank you Viasat
I’m 3 days over data limit. Wish it was like this more often. Loving it for the time being, thanks. It’s now peak as well. Hm. More often...
  • 1 me too
  • 4 replies
  • Praise
Photo of Ricky Grantham
customer service
My experience with Exede/Viasat satellite internet service.  I signed up for the service in June 2017 with my first bill July 4th 2017 o...
  • 3 me toos
  • 2 replies
  • Problem
Photo of William David Larkin
I have contacted you 5 times and you still have not got my return equipment boxes from June 17 . What is the holdup? Its october 17th 2018.
I have contacted you 5 times and you still have not got my return equipment boxes from June 17 til now. What is the holdup? Its october 1...
  • 1 me too
  • 1 reply
  • Question
Photo of yourguytim
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following: Throttle me all you want Viasat, but y...
  • 4 me toos
  • 4 replies
  • Problem
  • In Progress