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Inflight Internet

Conversations

Recent Conversations
Conversations 1 - 15 of 92
Photo of Jonni Louk
Refund on $299.99 taken out of my account
So I called and set up service on May 10th. I was charged $299.99 for the lifetime bundle on equipment. When the person I spoke to over t...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Ethan Farrell
Adverts for broadband speeds to face new rules
I thought this Article was pretty intriguing. I'll be interested in seeing the Changes in Plan/Speed Advertisements. http://www.bbc....
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of Daniel Allen
Why are Steam download speeds being throttled? This is ridiculous
My Steam download speeds only hit 30KB/s I'm nowhere near my limit and it doesn't matter what time of day I try. A speed test on chrome g...
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Shannon Williams
read all execede customers
Data De-Prioritization – The Back of the Line With data de-prioritization, the carrier isn’t limiting the customer’s data. Instead, the c...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of Shannon Williams
unlimited bronze 12 plan myself very slow
unlimited bronze 12 plan myself sucks 2 am tll 10am am good 11pm till 1am dial up service basically 0.2 0.3 0.25 and sometimes 1.0 if ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Brian Shackelford
Idea: Create a Status Page for Users to Display Beam Congestion in Real Time
In order to save many, many phone calls to Exceed when service is slow, why not create a real-time or near real-time status page for Exed...
  • 2 me toos
  • 15 replies
  • Idea
Photo of Steve Frederick
A message for those using a Belkin router
If you are using a Belkin router, see this link for information. http://www.dslreports.com/shownews/Belkin-Routers-Everywhere-Choke-on-th...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jacob Harville
Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
  • 7 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Ronald Stricklin
Viasat 2 is out of Beta
Viasat 2 is out of beta and service ready with deployment starting this week region by region with national coverage by the end of the mo...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Shannon Williams
Hoping for unlimited data
I'll been with you sense 2014 how much longer do I need to wait till I get some options by sides 100 to 150 silver plan bronze 70 a month...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Shannon Williams
navasota texas bronze unlimited
Unlimited Bronze Plan i cant get it but its on execede so is gold unlimited i can only get silver at 150 amonth too much for unlimited...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jenny K
I am on a Virgin America flight. My iPad connects to Viasat, but my iPhone won’t. Is there a fix?
Title says it all :)
  • 1 me too
  • 0 replies
  • Question
Photo of Lourdes Molina
Problems with Exede Customer Service Representatives
I’m going to start by saying that we have never dealt with a company as bad as Exede. A Sales Representative from Direct TV & AT&T knock...
  • 3 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Lamorris Jones
Unlimited
I was told on September the 28th Exede will be offering Unlimited in my area on beam 329 we just got the Freedom 150gb a month back is th...
  • 2 me toos
  • 13 replies
  • Question
  • Answered
Photo of Steve Clyburn
Unhappy with service
We are very displeased with your service. We are paying $80+ a month. Your internet service is slower than dial-up!!!Our signal is like y...
  • 3 me toos
  • 6 replies
  • Problem
  • Not a Problem