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Freedom

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Photo of Thomas
Video data extender
On my Freedom plan it now says there is a Video Data Extender which "optimizes" my streaming at 480p. I realize this "benefit" is part of...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of william jones
Unhappy with service
Allow me to tell you a customer service nightmare. Called 4 days ago about internet being out. I scheduled a repair for 11-2 on 11/8. We ...
  • 2 me toos
  • 1 reply
  • Problem
  • In Progress
Photo of yonaton
Modem updates
Last night (6 NOV 17) around 10PM, my service went out. Normally when this happens it means Exede sent an updzate to the modem firmware. ...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Chuck
not getting 30mbps
Got Unlimited Gold yesterday but only getting 19 down?!? I called tech support last night and was told it was network congestion as it wa...
  • 1 me too
  • 11 replies
  • Problem
Photo of Dave
What is wrong with beam 359 ?
I have been having problems with Area 359 from 11/2016 It is terrible from 5:30pm til around 12:30AM. I can't even watch a youtube video....
  • 1 me too
  • 3 replies
  • Problem
Photo of jean
Returning equipment
I stopped my service in April 2017. I called Exede, gave them my new address, as I wouldn't be at the old address when their return box a...
  • 2 me toos
  • 5 replies
  • Problem
  • In Progress