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Freedom

Conversations

Conversations 76 - 90 of 228
Photo of william jones
Unhappy with service
Allow me to tell you a customer service nightmare. Called 4 days ago about internet being out. I scheduled a repair for 11-2 on 11/8. We ...
  • 2 me toos
  • 1 reply
  • Problem
  • In Progress
Photo of yonaton
Modem updates
Last night (6 NOV 17) around 10PM, my service went out. Normally when this happens it means Exede sent an updzate to the modem firmware. ...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Chuck
not getting 30mbps
Got Unlimited Gold yesterday but only getting 19 down?!? I called tech support last night and was told it was network congestion as it wa...
  • 1 me too
  • 11 replies
  • Problem
Photo of kim lecornu
Data usage is wrong
What happened to exede in May/June of 2017?  Why has the quality of service went out the window?  I have been experiencing issues with t...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Celeste
New Service
I ordered 150 Svc for pre-wire to new home under construction which I clearly explained to sales agent; tech cancelled twice but finally...
  • 1 me too
  • 1 reply
  • Problem