Unhappy with service
All I saw was "Affordable high speed broadband internet with speeds up to 25mbps." That's the biggest flat out lie to begin with, it's mo...
Conversations
Conversations 1 - 15 of 228
Unhappy with speeds and service tech
We were excited to find a satelite internet company with a decent rate that could do 12mbps. I was a little perturbed when I got an email...
Super Slow Speed
What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
Exede is a big rip off
How the hell am I going to use up all my data in one day? Even the high speeds are slow. My bill was supposed to be $50 but they are char...
New Exede WiFi Modem Speed Is Very Slow
I received the new Exede wifi modem on the 20th and for 3 1/2 days my download speed has been well below the speed of my old modem. I ha...
Congested internet
So for the last three days my internet speed has been so slow that it will not even complete a speed test. I was told that the satalite w...
just got installed and Speeds are slow
I Just got installed today with the Unlimited Silver 25 Mbps and my speeds are at best 2.5mps down and the upload does'nt get to 1mps wha...
Ripped off again
Just joined this forum and glad to see it isn't completely edited, some bad stuff gets through. Salesman never mention contract which he ...
Slow speed on freedom
I have had Exede freedom plan for less than 48 hours. My download speed is .7 - 1.3. This is terrible. Speeds were better with Dish Net...
viasat 1 customers under attack
okay, despite a ticket created by viasat listens rep 2 days ago, no one from viasat has an answer they are willing to share as to why my ...
Early Termination Fees
Absolutely the worst internet service provider. DOES NOT WORK during "high traffic time"(about 4:00pm-3:00am). I do not want this servi...
Unhappy with prorated charge
I think all customers should be made aware of excede/viacriminal companies unethical business practices. I fulfilled my 2 year contract. ...
Another case of congested satellite
I am another one of those customers on the West coast (beam 367) who is now dealing with pretty much non usable download speeds in the a...
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following:
Throttle me all you want Viasat, but y...
Service has been extremely slow in July
The service has been unacceptable this month, a lot of the time testing below dial up speeds! Support has just completely stopped even re...
